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  1. E

    SMTP Not Working!

    If you can provide a screenshot of that error I may be able to assist. However if the email is not sending totally via the same domain it will certainly be due to a DNS issue. Using several DNS tools I do not see you using any of our DNS records with that domain at this time.
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    Resolved Cannot login

    I believe this has been resolved in the other post by you connecting to a different network.
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    SMTP Not Working!

    You are using cloudflare DNS with that domain not our DirectAdmin hosted DNS. If you wish to utilize our full DNS you would need to turn cloudflare off and let your hosting handle all DNS. If you still wish to use Cloudflare and only use our DNS for your mail you may do that by setting up...
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    Resolved I just got 25000 inodes, but when I sign up I was offered 50000

    This should now be resolved and you should see 50,000 available now.
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    Important Errors when trying to login / reply for inactive email

    This is indicating you are on a VPN or other proxy.
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    Important Errors when trying to login / reply for inactive email

    We are not accepting signups from your country at this time. Please check back often as we are opening more and more countries up as we upgrade our systems.
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    Resolved how to revert directadmin file manager?

    Hello, All features are in the new file manager just in a different location. can you provide an example of a missing feature or functionality and I can possibly direct you to its new location?
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    x13 Currently Down?

    Services are not down and your website has been up and online. However, your IP was blocked on our firewall for : 5 (sshd) Failed SSH login attempts Please note free hosting does not offer SSH access. SSH access includes SFTP as well. I have removed this block from our firewall and you...
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    Can't reach existing site

    Hello, Did you recently upgrade to our full premium service? I do apologize as we deal with a lot of members each day so its hard to remember them all! If you recently upgraded to our full premium / paid we can certainly move over any other accounts and domains as well to this one account. Just...
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    I can not log in

    You can try to login now please.
  11. E

    Host Control Panel username/password vs. x10hosting.com username/password: blacklisted IP

    I am unsure what you mean by this question. When you enter your x10hosting panel : https://x10hosting.com/panel you can simply click "Hosting Control Panel" which will take you to DirectAdmin where you can enter your file manager etc. I am unsure what you mean by login again? This is something...
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    Resolved Imagick Support for PHP 8.0

    I do apologize. We have updated all PHP versions and modules accordingly on the server your service is hosted on and you should now see the Imagick module available for PHP 8 at this time in your Select PHP version.
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    Your IP is blacklisted

    I believe this has now been removed. In the future it is always recommended to access your hosting control panel thru your account panel at : https://x10hosting.com/panel
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    Important Errors when trying to login / reply for inactive email

    This was a block based on to many failed attempts. I have removed this block please try a password reset again.
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    Can't verify email account

    When doing so you need to make sure you are not logged into any other x10 services from any other account.
  16. E

    This Account Has Been Suspended

    This suspension is due to Inactivity. You may unsuspend yourself and mark your account as active by loggin into your account at https://x10hosting.com/login which should have been included in several emails we sent you.
  17. E

    Help ! I'm getting this message from my antivirus (AVG) when I try to go to my webpage:

    I have scanned your service with our malware scanners and did not find anything indicating this is an issue.
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    Getting virus notification

    Can you provide a URL you are visiting when seeing this? I do not see any notifications when visiting your main domain at this time indicating the same.
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    Resources Limit

    If this is only indicated within your panel for now you should be fine. However if issues arise like I stated when you actually visit your site then it will be a problem.
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    requesting unsuspension

    This has been unsuspended.
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