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You should be able to login at this time.

This has been completed

Hello, You are correct. We have cleared this block in our system and you should be able to attempt to access this again.

You 3 are the same person. Multi accounts are not allowed at this time. Please let me know which account you wish to use going forward and I will make sure you have access to this.

Hello, I have removed your IP from the blacklist. However in the future please make sure you are accessing your Direct Admin panel via your x10hosting dashboard : https://x10hosting.com/login to prevent this from occurring again. Furthermore, accessing your Direct admin via x13. directly will...

I apologize I have marked for our team to review this.

Hello, We would be able to delete your service and let you re-create if that will work?

Hello, At this time we would not be able to support this globally however yo may be able to add a custom php.ini to load with this setting removed.

Yes you will need to request this via your directadmin panel

This was caused by attempting to try to login with the wrong information more than XX times. I have removed this block. I would suggest starting with a full password reset.

Too many failed login. I have removed this block and you may try again. I would recommend starting with a full password reset.

The first 3 files you mentioned uploading are all fake email phishing / spoofing scripts. Our automatic system detected this and acted accordingly. The suspension will not be lifted.

You should now be able to access your account and unsuspend yourself.

I see that the email on file dave@fen**eyau**ca**e.com please note the ** do not indicate actual letters or numbers. has been sent several password reset request successfully on our end.

I do not see you have any account with us currently. As this post it for users trying to re-access their accounts. If you have an account with us currently please post using that forum name. However, the error you posted is indicating our services are currently not available in your country.

I will ask @Anna to look at this for you. I believe this may be due to a mismatched login token / key.

You should be able to use your sites shared IP for FTP host. Yours should be : 198.91.81.14 Ana hit the nail on the head as for the issue you are having connecting to the mail and other issues.

You should be able to use mail. if that is the MX record you setup to be used with your IP A record here.

That may be a DNS issue again that has not updated. The fact you can connect now does indicate you are making progress.

Can you please try to reset your password now? There seemed to be an issue when we migrated to our new system last year.