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Hello, Your account has been suspended for having malicious files stored on it. This is in violation of our Terms of Service. Your account has been permanently suspended. If you believe this is in error, I can ask a staff member to give you more details about which file(s) in particular...

Hello, Just tested it and it's working fine. It's not your account, it's a server issue as you were told before. If it happens again please wait an hour or two before posting. Each time it's happened today it's been fixed within 20 minutes of it being reported, and it's just clogging us up with...

Hello, I can see your site with no issues. It gives a 404, but that's a 404 from your site, not from us. Please clear your browser cache and flush your DNS, then try again. You need to run the flush DNS command as administrator in windows Vista/7, and you will also need to restart your browser...

Hello, Seems to be fixed now. If you have this issue again please wait an hour or two before opening a ticket. Things have been a bit unstable today with cPanel, and we don't need unnecessary tickets. The issue(s) today were fixed within 20 minutes of being reported. Thanks.

Hello, This is support for free hosting. If you actually need to learn how to use MySQL then we can't help you here. If you need help creating MySQL databases and users, please see this article: http://x10hosting.com/wiki/How_to_Create_a_MySQL_Database_and_User If it's something else, please...

Hello, I've just tested cPanel on your server and it is working normally. If the issue happens again, please wait an hour or two before posting a ticket. The servers are still being upgraded and having some issues ironed out, so until that is completed things may be slightly off target. If...

Hello, Are you able to log into your cPanel? Your account is not showing as suspended in the system, so it's likely the redirect is still in place and wasn't removed for some reason when the account was unsuspended after a past suspension. If you can access cPanel, could you please post the...

Hello, It may have been terminated after 14 days of suspension. I can check in the system if you let me know what your cPanel username was. Thanks.

Hello, Please try resetting your password as per the instructions here: http://x10hosting.com/wiki/How_to_Change_Your_cPanel_Password Thanks.

Hello, Your site wikkidkre8tionz.x10.mx works fine for me. Please clear your browser cache and flush your DNS, then try again. Thanks.

Hello, php mail() must have the content type header present and set to text/plain to work. Thanks.

Hello, Please ensure first that you have created the relevant MySQL database and user, and added that user to the database with all privileges. Please see this page for more details: http://x10hosting.com/wiki/How_to_Create_a_MySQL_Database_and_User The MySQL host is "localhost" without the...

Hello, Please clear your browser cache and flush your DNS (run command as admin if in Vista/Win 7), then restart your browser, clear its cache again, flush the DNS again, then try your site. That just ensures no remnants of cache can remain, and it should load a completely fresh copy of your...

Hello, I think it's a problem with your script. You should probably look into fixing it or finding an alternative. Thanks.

Hello, cPanel on your server appears to be working normally. Are you still having that issue? Admins are aware of the issue with the account panel. Please be patient. It should be fixed in the near future. Thanks.

Hello, Your account is not suspended. php mail() is supported, it's just many scripts are not configured properly to use it here. The content type header must be set, which seems to catch a lot of people out. I have passed on the message to an admin about the account panel. It should be fixed...

Hello, This issue should now be resolved. Thanks.

Hello, The issue with cPanel was a server issue and not one with your account. However, your account has been permanently suspended now for file hosting, which is in violation of our Terms of Service and falls under our zero tolerance policy. For those reasons, you can have no further access to...

Hello, It should be FIXED. Thanks.

Hello, We do not change forum usernames. Thanks.