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Hello, I have unsuspended your account. Please note that if you continue to get suspended regularly for High Resource Usage, and upgrade to Prime, Illuminated or Premium may be a good option to consider. For more information, please see: http://x10hosting.com/wiki/HRU Thanks.

Hello, Although the original topic of your other thread is not about this, I suggest you stick to it, as the discussion did move onto this. Any helpers will already be able to see the answers to common questions there when assisting. Thanks.

Hello, Someone has already marked your account for deletion. Just so you know, it has been put in a suspended state pending deletion after 14 days. If you change your mind within that time, post back, as it may be possible to restore your account. Thanks.

Hello, Your server is currently undergoing ongoing maintenance. The updates thread can be found here: http://x10hosting.com/forums/news-announcements/155490-boru-update-thread.html If the issue persists once the maintenance is completed, please let us know. The issue you're having is likely...

Hello, There is currently ongoing maintenance on your server. The information thread is here: http://x10hosting.com/forums/news-announcements/155490-boru-update-thread.html If the issue persists once maintenance is completed, please let us know then, as it is likely related. Thanks.

Hello, There is currently ongoing maintenance on your server. An information thread can be found here: http://x10hosting.com/forums/news-announcements/155490-boru-update-thread.html If you're still having the issues once maintenance is complete, please let us know then. Thanks.

Hello, Unfortunately there is no "reset button" for accounts. The only way to return them to their default state is by terminating them and re-creating them. If you'd like to proceed down this route, let us know. Thanks.

Hello, Did you erase everything in the root folder, or just the public_html folder? Unfortunately, we do not keep backups of users' data. Thanks.

Hello, You can't log in because your account has been suspended for having a password stealer. This is a permanent suspension, so you can have no further access to your account. Thanks.

Hello, Please replace the contents of the .htaccess file you posted with the text in the box below: # $Id: .htaccess 7539 2010-10-04 04:41:38Z john $ <IfModule mod_rewrite.c> Options +FollowSymLinks RewriteEngine On RewriteBase / # Get rid of index.php RewriteCond %{REQUEST_URI} /index\.php...

Hello, Unfortunately, this phishing suspension is in violation of our Terms of Service and also comes under our zero tolerance policy. This means that you will not be granted any further access to your account for any reason. You knew very well what is allowed and not allowed, as you read the...

Hello, We can't point an account at your registrar, the registrar needs to point the domain at us. I don't fully understand what you're trying to do. Does your registrar provide any instructions which you could copy/paste here? Could you perhaps give a bit more detail? Sorry about this, but I'm...

Hello, and welcome to x10. If you have any troubles, feel free to open a ticket in the support section! :)

Hello, Please do not open multiple tickets about the same issue. I suggest you stick to your earlier ticket here: http://x10hosting.com/forums/free-hosting/155646-please-help.html Thanks. Request this thread close.

Hello, No problem. Please don't hesitate to let us know if you have any further issues.

Hello, I have set your account to be deleted after a 14 day waiting period. If you change your mind within that time, post back, as it may be possible to restore your account. Thanks.

Hello, You don't need to change any nameservers here. It all must be done via your domain registrar. If you're not sure on how to do things at that end, then you will need to consult their support department.

Hello, Another member of the support team has replied to your other ticket here: http://x10hosting.com/forums/free-hosting/155590-closing-my-account.html This must have been an echo. Request close.

Hello, Unfortunately, at this point in time there is no way for us to manually create accounts to bypass the ban. You'll just have to keep checking periodically if you've been unblocked or not. Sorry about that. :)

Please paste the following text in (do not omit any; paste the whole form), filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period: