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  1. stpvoice

    Help

    Hi, After running a few checks, the domain does not come back as belonging to you. Could you please account for this? Have you used a different account to post this? We cannot give out login information to anyone who requests-you'll have to use the account panel to try and recover your data...
  2. stpvoice

    Is it HACKED or MALWARE or PHISHING or ????

    I gathered.....Corey closed the issue earlier though, saying it had been corrected, which is true.
  3. stpvoice

    Delete Account

    Please paste the following text in, filling in all of the relevant details, and someone will then delete your account:
  4. stpvoice

    Cancel Account!

    Hi there, I've added your account to the deletion queue. It will be automatically terminated after a minimum of 14 days. If you change your mind within those 14 days (from now) please post back as it may be possible to restore your account. Just to confirm, are you happy that the X you provided...
  5. stpvoice

    Suspended account

    Hi there, You were suspended for high resource usage, which does trigger sometimes from time to time when doing otherwise basic tasks. I've unsuspended you, but for future reference you could have done so yourself from the account panel. You may want to consider Prime, Illuminated or Premium...
  6. stpvoice

    Suspended

    This suspension falls under x10's zero tolerance policy; therefore your account is, and will remain permanently suspended. No backups, no access. I'm afraid you've blown your chance.
  7. stpvoice

    High resource usage?

    I wouldn't worry too much, we find these issues come and go. If it happens again I can get someone to check some more specific details about the file(s) causing the issue.
  8. stpvoice

    High resource usage?

    Hi there, The resource usage is not necessarily down to MB, it's down to the CPU and memory usage on the server. Some wordpress plugins cause these suspensions, particularly caching plugins. You may want to consider disabling any you may have, to see if it makes a difference. -stpvoice.
  9. stpvoice

    Account Deletion Request - Please delete my free hosting account

    Hi there, I've added your account to the deletion queue. It will automatically be terminated after a minimum of 14 days. If you change your mind within those 14 days, it may be possible to restore your account. If you do change your mind, please post a new thread as soon as possible.
  10. stpvoice

    Need Help getting started.

    Hello again, Once you've clicked the file manager button, select the option to navigate to your web root. Then, make sure public_html is in the box I've circled in the below image, and then click the upload button, select your files, and off you go!
  11. stpvoice

    Site Not Loading...

    Hi there, Your site loads fine for me. There may have been a temporary issue with your server. If you still can't get onto your site, please clear your browser cache and flush your DNS, then try again.
  12. stpvoice

    The page you are looking for is temporarily unavailable. Please try again later.

    No, your site loads fine for me. Please try clearing your browser cache and flush your DNS, then try again.
  13. stpvoice

    Count to 10

    Three.
  14. stpvoice

    Need Help getting started.

    Hi there, Welcome to x10. :) You need to upload files to your public_html directory, either via the cPanel file manager, or FTP. Please see: http://x10hosting.com/wiki/How_to_Upload_Files_to_Your_Website
  15. stpvoice

    Site Account to Forum Links

    There is a link in the yellow box on the page right after you log in. There's a link saying "Visit".
  16. stpvoice

    nameserver and A record

    I think there's an option to not set the A record. Either use that, or leave it blank.
  17. stpvoice

    have a problem

    Hi, Just to confirm, are you logging into http://stoli.x10hosting.com:2083 or http://stoli.x10hosting.com:2082 If you've not tried both, please do. If you still can't access it then, please post back.
  18. stpvoice

    nameserver and A record

    You shouldn't need an A record as far as I know.....who's your registrar?
  19. stpvoice

    nameserver and A record

    Hi there, Our nameservers are: ns1.x10hosting.com ns2.x10hosting.com
  20. stpvoice

    Delete my account

    Okay. We cannot initiate deletion anyway until the form is completed. Good choice! :)
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