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The domain that is attached to your account works perfectly fine for me, showing a wordpress install. It is likely that you tried visiting the domain before it was fully propagated througout Internet (delay can be a few hours, though often less then an hour). If you still see the domain doesnt...

I just tried logging into my own free account without any issues, are there still issues for anyone of you?

I just tried logging into my own free account without any issues, are there still issues for anyone of you?

Your account is on server xo3, so the above examples would not work as those servers does not hold your account. https://xo3.x10hosting.com:2083/ should however work in your case.

Both URLs actually work in this case, they both point to the same login page on the server.

That won't be possible on free hosting, SSH is offered on our premium hosting however (some functions would be unavailable due to the shared hosting environment though)

I just tried my premium account with no issues, are there still problems for you? I have notified premium staffmembers about this as well.

By looking in your cPanel I can see that the database urbanfa3_network does not have an assigned user, meaning that currently urbanfa3_smitty would not be able to connect to the database at all. Under mysql databases down at the bottom of the page there's a section that allows you to add a user...

The people that roams these forums do for the most part not have access to premium hosting, that includes me. And those that do have access might not always look into the offtopic forum as that is not really intended for support requests which may be why the post has had no reply. If you to...

For a free hosting account you can not turn it off, you would likely need to go for premium hosting in that case, I know at least premium offers ability to adjust the settings and I'm 99% sure you can turn it off. You can contact the premium pre-sale staff to make sure though at...

If they use nonstandard ports, that could be a problem as the firewall is locked pretty tightly on free hosting.

The last login our logs show prior to today is on april 21st. Please note that only logins to the SSO will actually count towards activity, going directly to cPanel or using ftp, will not count.

Your domain has been changed as per request, it might take a little bit before the new domain is fully live (dns propagation time). Don't forget to update any scripts you may have installed to reflect this change. Username and password for cPanel/portal/ftp etc remains the same.

You might want to re-run the permalinks as well, especially if you have changed anything from the plain option, changes could also be held up a bit by server cache, we use Varnish to help reduce load and speed up pages some. However, nothing should really have hindered the images from...

A lot of workplaces (and schools) actually block connections on noncommon ports, cpanel port would count as a noncommon port in most cases. If it was our security that for some reason blocked you (except if you ended up in our firewall perhaps) it would probably give a login error rather then...

I see you use wordpress, you will need to go into configuration and set it to use the .org domain, as it is now your wordpress installation seem to be configured to have the x10host.com as its main domain and thus will redirect all incoming traffic to that domain. Under General Settings...

@rmsx10ho Prime is not the same as premium, so this would be the correct place for support. We don't have our own blacklist other then the firewall but just visiting your site should not cause a listing there. We do implement third party blacklists though Using this tool...

Since you do qualify for an increased quota, I have doubled your available space for you

Could you take a screenshot of what you are seeing so we can determin on how to best direct you? You did login to your own admin panel and not at wordpress.org right? You should login at youraddress.x10host.com/wp-login.php to reach the menu lylex10h is talking about.

The account needs to be at least 7 days old, and that is counting from when the current hosting account was created and not from when you first signed up for one. Further more we do no longer jump to unmetered, we would increase the space to become the double once you qualify. Should you run...