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The good news is I managed to sort the issue out, the bad news is that the site violates ToS and has now been suspended.

Can you please try now? I gave the server a gentle kick

I see that your account is currently suspended, which means it will self terminate in due time. We do not speed this up.

What is the domain in question, and what would be the old account?

I don't see any parked domain for your account when I check your cPanel right now. What should the domain be?

Looking into the DNS issue right now. The domain is using /public_html/beta as document root according to cPanel, which is a folder you have set a password protection on so it would be perfectly normal for that to ask for a password. However only people with the login details would be able to...

Usually less then an hour. I gave the server a gentle kick, and it appears as both subdomains listed on your account works properly now. It is however possible you may need to clear browser cache ones more

I have notified an admin, with access to the code in particular, about this

One thing to be aware of is that cPanel (which you are redirected to when logging into that address) uses port 2083, if you are at a school or workplace this port could be blocked. I didn't see any issues logging in just now.

Do you by any chance have more then one account? If so you'd need to log in to both accounts separately once every 30 days to avoid suspension.

For a premium account you should be logging in at: https://clients.x10hosting.com/clientarea.php If you don't remember your password, there should be an option to reset the password at the login page. If all else fails, you can email the premium support at support@x10premium.com, include as much...

Remote mysql connections were never meant to work on free hosting, the port is indeed blocked in firewall. As for deletion of account, please log into the account portal and request account deletion.

You're welcome

Answered in your other thread, so closing this one.

Obviously there's something in the database, since the forum works right now. If there truly wasn't anything in your database, the forums would not work. If you refer to cPanel saying it contains 0.00mb I believe that is a setting that we opted to take out to reduce the stress on the server, if...

There's no hosting account linked to the forum account you are posting from. Please use the proper forum account when requesting help so we can check on your account, we can't help otherwise. If you prefer to use this forum account you can re-link this one with the hosting by logging into the...

That would be a server side setting, and there's no way we're gonna bump it up to 5 minutes as that would likely cause some issues with the number of users on free hosting. While we strive to make free hosting a good choice for everyone, we can unfortunately not make it suitable for all...

If you prefer to use this forum account you can re-link this one with the hosting by logging into the portal and going to "Get Support" -> "Visit Forums". On the pop up you are presented with there you will see what forum account is currently linked as well as have the option to link it with an...

what error message are you getting, if any?

The ftp account will always be created in the form: account@maindomain.x10.mx. That would be how cPanel works, and nothing we can change.