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  1. Anna

    site not opening

    Could you please do two tracert tests, and paste both results? One for the IP: 69.175.121.66 and on for the IP: 69.175.121.68 The later does work my end, and is a secondary IP for the server. If you are on windows: start->run; type cmd and click ok to get the comman line interface up. On the...
  2. Anna

    site down / cannot access site (boru)

    Could you please do two more tracert tests, and paste both results? One for the IP: 69.175.121.66 and on for the IP: 69.175.121.68 The later does work my end, and is a secondary IP for the server.
  3. Anna

    Problems with boru

    Could you please do two more tracert tests, and paste both results? One for the IP: 69.175.121.66 and on for the IP: 69.175.121.68 The later does work my end, and is a secondary IP for the server.
  4. Anna

    Not working!

    Could you please do two more tracert tests, and paste both results? One for the IP: 69.175.121.66 and on for the IP: 69.175.121.68 The later does work my end, and is a secondary IP for the server.
  5. Anna

    Problem with FTP

    Could you please do two more tracert tests? One for the IP: 69.175.121.66 and on for the IP: 69.175.121.68 The later does work my end, and is a secondary IP for the server.
  6. Anna

    suspend

    Your account would only be unsuspended if you can provide a valid license number. If you do not have a valid license number that would mean you uploaded an illegally modified, nulled, copy of vBulletin which we have Zero Tolerance for.
  7. Anna

    want to change my main domain

    You'd have to wait for the current to be deleted first, otherwise you'd be breaking the "only one account per individual allowed" part of the TOS
  8. Anna

    Unable to access cPanel

    Are you not able to get to the login page at all, or do you get an error when you try to login?
  9. Anna

    Not working!

    Yes, seeing as you can connect it was expected that the trace didn't work, could you please provide that tracert as asked? We're relaying information to our DC, as this is something that is not in "our" end, but rather in the network somewhere along the route between the DC and some users location.
  10. Anna

    suspended--You are too unfriendly

    Proxy scripts is strictly prohibited on our free hosting, and is clearly outlined in the TOS that you agreed to during signup. When you break the rules, your account gets suspended. In tis case you'd not have been able to get the files back though even if you upgraded, as proxies are not...
  11. Anna

    cPanel Login

    If you go to https://boru.x10hosting.com:2083 and manually type in your username and password, does that work? Have you tried doing a password reset through the account panel?
  12. Anna

    Problem with FTP

    The server is online, it is some sort of network issue, question is where along the way, DC says not their end, my ISP says not their end... Since it does affect other ISPs I suspect that it is not really ISP end, but some node along the path that we all happen to be routed through. I can not...
  13. Anna

    The DNS .??

    Our name servers are ns1.x10hosting.com and ns2.x10hosting.com
  14. Anna

    answer

    Did some googling and found their site. The php requirements are met. We are using Linux. Looks like we have a Zend Optimizer version that match as well (above 3.0.0). You would need to have a valid license though to run it on our hosting. Also seeing as the license might be bound both to IP...
  15. Anna

    ftp using captain ftp

    Once the hosting account is setup there should be no additional delays. Do note that you are only allowed to have ONE free hosting account, so if the other is still active, you'll have to chose which one t use. What error, if any, do you get from your ftp client? And what are you putting as...
  16. Anna

    answer

    I have not heard about that CMS, but as long as it is not illegally obtained, there should be no problems at all. I can not guarantee that it runs smooth on Free hosting as that would depend on its resource usage for instance. What are the requirements for the CMS regarding php, mysq etc?
  17. Anna

    Uprading account

    There is no longer any ad-enhanced plans. The only upgrades available are Prime Membership, Illuminated or a full Premium account.
  18. Anna

    Hello, Suspended?

    Prime doesn't allow for chats either. Illuminated or Premium Hosting does.
  19. Anna

    suspension

    Sounds as you kind of admits to uploading content that would make your site look like someone elses? That would be something we have zero tolerance with, and would be why it says "masquerading as a trustworthy entity". Suspension is permanent.
  20. Anna

    co.cc dns servers

    Our name servers, that we recommend that you use, is: ns1.x10hosting.com and ns2.x10hosting.com
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