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  1. Anna

    Main domain redirection

    if you want to use the forum account ccdev, please login to your account panel with the forum account currently linked with the hosting account, and under Account -> Forum account, you should have an option to swap forum account. Otherwise you need to remember to login to the forums with the...
  2. Anna

    Domain Problem

    great :) If there's nothing else at this time I'll close the thread.
  3. Anna

    Domain Problem

    Hello, I have removed the entry for that domain, please try changing your main domain now.
  4. Anna

    Accidently delete my site,please help!!!!!!!!!

    yes, there's planned to be a new version of the site up and live in a couple weeks, which will hold relevant information. As for backups, this post may also explain a bit more: http://x10hosting.com/forums/news-announcements/102694-backup-proposal-please-leave-feedback.html
  5. Anna

    Accidently delete my site,please help!!!!!!!!!

    Those daily backups are not per account, it is the whole server. Which means we do have backups for in case the entire server crashes.
  6. Anna

    Account suspension

    Hello, If you are sure it has been terminated, no there's no way to reactivate that account. Terminated means all account data is removed from the server. If you want us to check if that for sure is the case, please provide your hosting account (cPanel) user name so we can check. You are...
  7. Anna

    AtaArticles.com

    Give me a few and I'm sure I can figure it out, assuming the style is controleds by css :D Ok, in the stylesheet, styles.css, find this code: #container { width: 100%; background: url(i/dots.gif) 550px 0 repeat-y; margin-bottom: 10px; } And replace with: #container { width: 100%...
  8. Anna

    i need a backup file of my account

    The option to create a backup in cPanel is disabled on free hosting. You'll need to create a manual backup. This post explains how you make a manual backup: http://x10hosting.com/blog/2010/04/create-local-backup/ Mail will however not be backed up this way.
  9. Anna

    It appears that we are having some slight difficulties, please wait and try your requ

    Re: It appears that we are having some slight difficulties, please wait and try your Your hosting account is not linked with the forum account you are using to post this (the forum account does not have a linked hosting account), if you are trying to get to the account panel using the...
  10. Anna

    site still down....

    I checked and although the initial suspension were for high resource usage it turns out your account is breaking TOS by linking to copyrighted material, often called warez. Due to this your account is now permanently suspended.
  11. Anna

    Suspension

    Your account is suspended for high resource usage. I did check it up and it does look to be cron related, remember that crons must have a minimum of 5 minutes between each run on free hosting. It's the cron running /public_html/reach/vvv.php that is causing trouble, mainly by having 30...
  12. Anna

    ssh access

    No, if you absolutely need ssh access you'll have to buy premium. SSH access is not available to free hosting.
  13. Anna

    Suspended without an Account Panel

    Your account is suspended for high resource usage, which has nothing to do with the payment you made as that only protects against inactivity suspension. When you try to login to the account panel at http://x10hosting.com/control with your forum user name and password, do you get an error? If...
  14. Anna

    Unknown Block

    I just checked your account, and the vBulletin forum you have installed in the folder wowforum is a nulled version. Your account is permanently suspended.
  15. Anna

    The 24th Imagemagick thread (for phpBB 3)

    Just got confirmed, ImageMagick should be installed, if it for some reason gives an error it is not let me know and we'll sort that.
  16. Anna

    Cant Log in at CPanel

    The address for loging into cPanel is not the one you specified above. To access cPanel it is, in your case: http://onedan1solutions.x10.mx:2082
  17. Anna

    automatic suspension - please reactivate

    Hello, I have unsuspended your account. It should be fully unlocked shortly.
  18. Anna

    Error Site

    When you break the TOS you did agree to on signing up, then this is what happens.
  19. Anna

    Error Site

    eventually the account will be terminated, at which point the domain will be released.
  20. Anna

    Error Site

    There's nothing you can do to get your account unlocked. Your account is permanently suspended (blocked) for breaking the TOS.
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