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  1. Anna

    ftp address

    user your main domain as ftp host. and your cPanel username / password (or the username and password you set when creating an ftp account).
  2. Anna

    Account Suspended

    NO, won't happen. *Closing thread as the definitive answer has been given*
  3. Anna

    Account Suspended

    No. Breaking TOS in such sever way means the account will not be unsupended, you will not be granted access to get backups of your content. The account is pending termination.
  4. Anna

    Account Suspended

    that would be considered phishing, and still is a breach of TOS that fall under zero tolerance, which means you won't be unsuspended.
  5. Anna

    Please Activate My Hosting Account

    If it was terminated that means it was deleted from the system, and that does indeed seem to be the case as I could not find an account with that user name or with that domain. You will have to sign up for a new account. To get it linked with this forum account please make sure you are logged...
  6. Anna

    Missing Hosting Account

    That hosting account is linked to a forum account with the username: amit520433 The hosting account is currently suspended for inactivity. Login to the control panel (http://x10hosting.com/control) using the forum username amit520433 and the password for that (if you do not know it you can use...
  7. Anna

    Hey Hey Hey ! I am A Big Fan !

    Hello, Glad you like it here :) We do plan on staying around here for the long term.
  8. Anna

    Automatic suspension

    Your account has now been unsuspended.
  9. Anna

    Site verry slow, ore not loading etc

    I just did a whois on your domain, it does show you as having the co.cc name servers set. How did you configure the domain to point towards our servers over at co.cc? If you did use an A record, you might need to update that as the IP of the server did change in the migration. The reason we...
  10. Anna

    Cannot connect to cPanel (lotus)

    Might be you have been blocked in firewall, commonly that happens with too many failed login attempts. As I doubt you will want to put your IP publicly, I'll escalate this into a ticket. You can reply the ticket through your control panel.
  11. Anna

    account suspension

    Hello, there's no hosting account linked with this forum account, what is your cPanel user name?
  12. Anna

    Automatic suspension

    Note that only logins to the forums (here) counts as activity. If you request unsuspension and DO NOT login here right after, or preferably prior to, the request the system will still see the previous login which is more then 31 days back as the last login upon a check.
  13. Anna

    Hosting Server: chopin down or ?

    Np, it should be alive again now. Will keep an eye on it for a while to see if it decides to go nuts again.
  14. Anna

    Hosting Server: chopin down or ?

    Chopin had to be rebooted, should be back in about 15.
  15. Anna

    i cant access

    Chopin did have a bad moment, it had to be rebooted, should be back in about 15.
  16. Anna

    Hosting Server: chopin down or ?

    yes, chopin is definitely in a bad mood right now :( I'm working on finding out why.
  17. Anna

    No Cpanel - No Site - No FTP - No Nothing ! It's all gone Pete Tong !!

    I'll see if I can find out what is going on, it looks like the whole server is having a bad moment.
  18. Anna

    hi there!

    Your account is suspended for inactivity, meaning you did not login here at the forums for at least 31 days. You are able to unsuspend your self from your control panel. To keep the account active you are required to login here at the forums (at least) once every 31 days, posting is optional.
  19. Anna

    Please Activate My Hosting Account

    Hello, there's no hosting account linked with your forum name, in order to help please provide your user name for cPanel.
  20. Anna

    Domain redirect

    That sounds as it would be something you would need to ask the domain registrar, as it is at your registrar you have to configure the name servers. Another option is setting an A record for the domain, the downside of that is that you need to add any subdomains you want to use in both cPanel...
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