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  1. E

    Assistance Required — Disabled Feature Access

    Your account has been restored. Please allow 1 hour after this update and re-attempt to login to your dashboard.
  2. E

    requesting unsuspension

    We have allowed this domain as our filter caught this as a false positive. Please allow up to 2 hours after this reply for the service to fully be online again.
  3. E

    Errors 503/508 in x10

    This was the storage usage. Looks like you may have hit the limit and then it went back down.
  4. E

    Error establishing a database connection

    Can you confirm the database name this install is using? We will attempt with your permission to load the most recent backup we have for you. This may be from a few days prior to this report. on 10/31.
  5. E

    DB tables erased

    Can you confirm the database name that requires this roll back? We will review what backups we may have and restore them as we can.
  6. E

    Insufficient Resource

    You should see this resolved.
  7. E

    panel log-in requesting a review

    We have allowed access again. Please re-attempt and let us know if you still have issues.
  8. E

    requesting unsuspension

    The domain name is not allowed at this time.
  9. E

    Errors 503/508 in x10

    We can see you briefly went over the usage and then it settled back down. However, the system failed to automatically reapply the limits so it cached the overage. We have resolved this on our end and you should see service running correctly at this time.
  10. E

    requesting unsuspension

    Sorry you feel this way. By design free hosting services are not useful or normally allow for those type of "start ups" to be done based on the nature of the malicious users ( which are more than the legit unfortunately) who target free platforms. This would especially be true for ones that are...
  11. E

    requesting unsuspension

    I apologize as our free hosting service will not allow this type of domain as there is a coin called : Gleec Coin GLEEC which is very similar and would cause issues. Our premium paid service offering would be more suitable for this type of service.
  12. E

    requesting unsuspension

    At this time your service will not be unsuspended based on you attempting to bypass our previously provided outline of the domain not being allowed. We can see you removed it and re-added a domain name very similar again.
  13. E

    I created a new domain called www.promoimoveis.x10.mx, and my account was suspended. Could you please reactivate it?

    We have allowed this domain. However, it will be monitored for its usage to make sure it aligns with our TOS and AUP. You should see service restored again within 4 hours of this update.
  14. E

    Unable to login to Cpanel

    You are getting this error as you seem to have attempted to login to webmail with the wrong information too many times. I have unblocked this and you should see service restored.
  15. E

    requesting unsuspension

    This domain will not be allowed on our services as it reflects an existing crypto.
  16. E

    requesting unsuspension - Menus don't allow me to fix the problem

    This has been unsuspended. You will have 24 hours to remove the domain in question or this will resuspend and turn into a permanent one.
  17. E

    Storage Increase

    We have increased your space!
  18. E

    Request to Enable Free Let's Encrypt SSL for My Subdomain

    Your service already has SSL enabled and should be under the account manager > SSL certs
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