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  1. Anna

    My Hosting Account is Suspended

    you're welcome. Now that this has been solved I'll close this thread.
  2. Anna

    Suspension - No site?

    I unsuspended you and checked. The only address the review team would have seen for your account is: http://orderofthenight.x10hosting.com/ which shows the default index page that came with the account. I noticed that the co.cc address redirects to...
  3. Anna

    Suspension

    This a serious breach of TOS, and one that fall under our zero tolerance policy. It's not a matter of what files to delete, your account will remain suspended.
  4. Anna

    A/CNAME for Chopin

    You could always use your main domain as cname, as long as that is one using our name servers (like the .elementfx.com sub domain you currently have as main). You'd have to place the domain you want to retain control over as add on or parked in cPanel (Parked works essentially the same as your...
  5. Anna

    Cancel Account

    Your account has been put up for termination and will be deleted shortly. You're welcome to sign up for a new account if you in the future wish to do so.
  6. Anna

    Suspension for high resource usage during PHPBB3 automatic update

    Your account looks unsuspended right now. I have alerted an admin as well, and I know you're not the only one with problems upgrading phpbb. Won't make any promises though.
  7. Anna

    free accounts upgrade

    I'm guessing you find that in your account panel (http://x10hosting.com/panel.php). If you login to cPanel, what does it show there? If it shows correct in cPanel there's nothing to worry about, you have access to the full 1024 Mb disk space. Account panel will show correct as soon as it has...
  8. Anna

    Violation

    There's nothing to resolve really. You were caught having illegal content in your account (nulled scripts) which is a break of TOS. Further more this offense is part of the zero tolerance policy so the suspension will not be revocable.
  9. Anna

    Cornjob Setting

    Do you have more then one cron job set? If so what are the settings for the other cron job?
  10. Anna

    New free hosting account

    On what step does it fail to use that e-mail? And what is the error message you are getting?
  11. Anna

    Suspend

    Starting December 1st this will be part of the zero tolerance policy, but for now you can be unsuspended IF you promise to provide an easy accessible full translation of your site in one of the following languages: English, Spanish or French. Note that using automated on the fly translation...
  12. Anna

    free account upgrade query

    The space you see in cPanel is correct, you have access to 4096 Mb disk space. I've ran a manual sync on your account, hopefully it'll show right in Account Panel now as well. If it doesn't show right in Account Panel, don't worry, as long as it shows the right numbers in cPanel, you have the...
  13. Anna

    unsuspend

    I have unsuspended your account, and I will check back in a few days. If there's no translation available when I do so it will be suspended permanently.
  14. Anna

    unsuspend

    You are suspended for using an unsupported language. Starting December 1st this will be part of the zero tolerance policy, but for now you can be unsuspended IF you promise to provide an easy accessible full translation of your site in one of the following languages: English, Spanish or French...
  15. Anna

    Domain transfer

    Once you have set the name servers at your registrar, all you need to do is set the domain as main domain in account panel (if it's gonna be your main domain), add it in cPanel as Parked domain (works essentially the same as main domain, and points to the web root) or as Addon domain (works as a...
  16. Anna

    Please Resolve My Inactivity Suspension

    As mentioned your suspension reason is not inactivity, it is having a password protected site which prevents us from reviewing your site. To get the suspension lifted you can either remove the password protection permanently, or pm me with login details so I can review the site. The login...
  17. Anna

    My Hosting Account is Suspended

    You are suspended for inactivity, which means you didn't log in here in time. It's a requirement to login here at the forums regularly, at least once every 31 days (used to be once every 14 days). You should be able see the reason, and unsuspend your self, through your account panel if it...
  18. Anna

    My site

    Your account is unsuspended now.
  19. Anna

    My site

    You were suspended for not having a proper site. I unsuspended it for review purpose, and this is quoted from your webpage: We do not allow the use of the account for file hosting only. It is perfectly legit to upload such files, if they are part of a website that is hosted with us. Also we...
  20. Anna

    My site got suspended

    You're unsuspended .
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