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It's not the bandwidth that is his issue. The CPU, ram and allowed concurrent processes are the same on all free plans, which includes the ad-enhanced ones.

It usually works well to compress and download, as long as the amount of files is not substantial. As mentioned using an ftp client and download your files is one option, just make sure to not use multiple connections, recommended is to have it limited to 1. You could possibly try making...

If you have a lot files in that directory, it would consume a lot resources to compress them all at once.

Yes, I did notice you got suspended again, and yes I did see that it appears to be due to compressing files in file manager. I have asked an admin to take a closer look, maybe he can find something I'm missing.

I ran a small check on your main domain. It doesn't even appear to be pointing on our server currently. You should configure the domain to use our name servers: ns1.x10hosting.com and ns2.x10hosting.com

I can not simply move the account, I do not have the access level. It's also not part of the policy to move accounts to a new server. I will however check with a server tech if there's anything going on with starka server.

Hello, logs indicate it's something to do with your forum, right on the index page. Do you happen to have a shoutbox on there? If that is the case that's probably what is causing it. I have unsuspended you.

I have unsuspended your account. I did check the logs as well, and it does look it's indeed caused by the deletion. It's the CPU going rather high, using just over 80% of one CPU during execution of one process...

you're welcome.

You do realize you could just as well end up on Starka with the new account as well? I can delete the other account if you want. Note that all support requests regarding the new account will need to be directed through the forum account associated with it.

what is the domain you are having trouble with? Is it added as parked or add-on domain in cPanel?

You are only allowed one free account, and there's currently one linked with your forum account that does appear to be fully functional.

yes, you can. Just add the second as an addon domain if you don't want it to point to the same as your main domain.

mastermw is not linked to any hosting account. Note that in order to avoid being suspended for inactivity you will need to visit the forums with the 31master account at least once every 31 days.

Re: Suspended for unsupported language - whats the cheapest upgrade to allow my langu chose the option that says "I want a free subdomain" Once you have gone through sign-up and all is up and running on your new account, you can submit a ticket through the client area you will get a access to...

no accounts are identified through their e-mail address, I would need the user names. If you are talking about forum accounts, they are never deleted. The problem is that you are currently not using the forum account that is associated with your hosting account, you need to use the forum...

No problem Since this has been solved, I'll close the thread.

the hosting account wisdom is linked to the forum account 31master. You need to use as user name for your account panel. You should also at all times use that forum account for support requests.

I can not link your cPanel account to your Forum account without knowing what it is. I can in fact do very little without that information, as all I can see right now is your forum account, and that appears to be working. e-mail addresses are never used to identify account. Further more you are...

Where are you trying to login at? If you try to login at cPanel, it appears as you don't have an hosting account, there's none linked to the forum account you are currently using.