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  1. Anna

    downtime: free hosting vs paid

    User name should get to be the same, IF you filled in the information about your current cPanel nick. Neither the transfer nor the account creation is automated though, so it might take a little while before it's fully set up for you.
  2. Anna

    downtime: free hosting vs paid

    If you enter your current cPanel nick when asked a few steps into the process it will be automatically transferred for you.
  3. Anna

    Errm18085

    You already have an hosting account associated with your forum account. You are only allowed to have one hosting account.
  4. Anna

    Site accesses old MySQL database; current one viewable in PHPMyAdmin

    This is not a normal behavior by the server so I think its fairly safe to say it won't happen often. If you still can't load phpmyadmin in an hour or two, post back as that might be a separate issue.
  5. Anna

    Site accesses old MySQL database; current one viewable in PHPMyAdmin

    This issue was caused by a failing link between your server and the remote mysql server, everything should be back to normal again.
  6. Anna

    URGENT:Loss of data

    The cause was a failing link to the remote mysql server, which lead it to revert to the older database stored locally on your server.
  7. Anna

    lost all my post?

    It appears that for a few accounts the link to the remote sql server failed, thus reverting to the older localhost database. If it isn't back to normal yet, it should be shortly.
  8. Anna

    downtime: free hosting vs paid

    paid comes with an uptime guarantee of 99.9%
  9. Anna

    Stoli.x10 not working

    Should be back to normal now.
  10. Anna

    how many double ups?

    You can double up twice.
  11. Anna

    Sorry !!! I can't login to my ACC Panel !!! Help me

    Kraqen: I found his account to be suspended for being unlinked, which is something they can not deal with themselves. Also I did not find a ticket created by the user locked. locked: I have linked your accounts together and unsuspended you.
  12. Anna

    problem when i'm register in free host

    Send me a PM with the following information and I'll manually set it up for you. user name: Max 8 chars domain: contact e-mail: Mark here if you agree to follow tos ( ) Default language of site: (allowed are English, French and Spanish)
  13. Anna

    Suspended account

    That is not possible as cPanel (actual hosting account) is limited to 8 characters max. We might be able to find the information using the domain you signed up for, though if you have been suspended for more then 10 days the account would have been terminated, in which case domain won't help us...
  14. Anna

    New User Login problems

    I replied to your other thread, please do not submit several threads with the same issues. I'll close this one, please use the other.
  15. Anna

    New User having problem

    First of all, you should never post your password. Did you sign up here: http://x10hosting.com/signup.php Reason I'm asking is there's no hosting account associated with your forum account and the user name you have posted is to long to be a user name for a hosting account as they are limited...
  16. Anna

    Hello from Poland!

    welcome to x10hosting :) Please note that you need to either have your site in one of the following languages: English, French or Spanish OR provide a full translation to either of them (this can be done by adding a simple google gadget to the site if you do not wish to translate it yourself...
  17. Anna

    inactivity suspension @ inactivity for 2 so-called weeks

    First of all, that tone is not necessary. Secondly, to keep the account active you need to login here at the forums at least once every two weeks, logins to cPanel and/or your account panel does NOT reset the inactivity timer. As far as I could tell your last visit prior to today was on...
  18. Anna

    Free Hosting, Double Everything Account

    I'll escalate and place this with administration. That should speed the process up.
  19. Anna

    exofire.net blacklisted?

    Due to the high number of users we have on the free servers, there's always a risk of the domain being blacklisted as someone might have abused it in the passed. We always take action against spammers and such as soon as possible, but unfortunately sometimes ASAP is not fast enough.
  20. Anna

    Experiences with adult sites ads

    if you plan on using them on x10hosting, I'll tell you right now that puts you at risk of having account suspended due to this part of TOS:
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