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  1. Anna

    Wordpress Error..NEED HELP?!?!

    considering that theme were released over a year ago, I'd say there's a huge risk that it is not fully compatible with the latest WordPress. There's no information about what version it will work with that I can see. If you did actually buy that theme, I suggest you bug them to see if it is...
  2. Anna

    Suspend my site?

    Strange as it may seem our logs show June 23 as last login, prior to you logging in and creating this post. Note that it may take a minute or two for the system to actually log you as active, especially if using automatic login.
  3. Anna

    Guess Who's Back...Back Again

    Welcome back :)
  4. Anna

    Chopin on high resource usage

    sometimes you need to clear browser cache for the new/changed page to appear with the changes.
  5. Anna

    I can't access my site

    Works for me as well, if you still get the great success, please try clearing browser cache.
  6. Anna

    My Account is still under suspension

    Found your ticket, the reason it was not answered in reasonable time is you did submit it to the overloaded area of "File & Account Restore Issues" (created mainly to deal with the issues after accounts getting moved to new servers). Suspension problems should be in the "Hosting Issues". I have...
  7. Anna

    Help, Dont know where to post.

    using ftp. use your domain as host and your cPanel user/pass port 21
  8. Anna

    Transferring from another hosting company. Why am I having trouble?

    changes to dns, such as changing name servers, can take up to 48 hours to complete over the Internet. You also need to put the domain as parked on your account in cPanel. You can set it as main through account management panel as well, but I recommend using parked as you at all times have the...
  9. Anna

    Help, Dont know where to post.

    normally you'd reach cPanel by using your_domain.com:2082 You can also reach is by using chopin.x10hosting.com:2082 (chopin being the name of your server).
  10. Anna

    Chopin on high resource usage

    did you install to root folder or install in a sub directory (did you specify a directory during the installation)?
  11. Anna

    Chopin on high resource usage

    Did you put the files in the public_html folder?
  12. Anna

    Chopin on high resource usage

    there's a monitor in place, and if someone is using all resources for them self they will automatically be suspended.
  13. Anna

    I forgot my FTP and Cpanel password...

    you should be able to reset it through your account management panel.
  14. Anna

    Cannot Login

    when did you last use the account successfully?
  15. Anna

    Can't login to help ticket

    you do not need to register for the support system. using your forum user name and password should do the trick. You are trying at http://support.x10hosting.com right? Your site seem to work fine now :)
  16. Anna

    easily earn money

    At all times non-referral options must be included to offers like this. Moving thread to proper place.
  17. Anna

    FTP Still going to previous hosting?

    you should be able to reach ftp using: chopin.x10hosting.com as host. your domain still shows different IP on ping then your server have. Although it can take up to 48 hours, it is in fact rather unusual that it does. If I were you I'd go to the domain registrar and verify that the name...
  18. Anna

    Backup Issues

    I'm afraid that is far beyond my capabilities :)
  19. Anna

    Help with Cpanel

    Hello, looks as the system redirects you to a suspended page. There were a suspension that seem to be sort of in limbo, there's no unsuspension notice attached to it, yet the system says it is unsuspended. I have forced an unsuspension that should remove that redirect for your site, it can...
  20. Anna

    i cant access my site, not displaying index file

    if the dns propagation has not been completed that means that the url it self does not really exist, but x10 has set it up so all possible unused domains show the "Domain available" page. The server that page is on is not the one where your account is, so until the DNS is updated the files does...
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