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considering that theme were released over a year ago, I'd say there's a huge risk that it is not fully compatible with the latest WordPress. There's no information about what version it will work with that I can see. If you did actually buy that theme, I suggest you bug them to see if it is...

Strange as it may seem our logs show June 23 as last login, prior to you logging in and creating this post. Note that it may take a minute or two for the system to actually log you as active, especially if using automatic login.

Welcome back :)

sometimes you need to clear browser cache for the new/changed page to appear with the changes.

Works for me as well, if you still get the great success, please try clearing browser cache.

Found your ticket, the reason it was not answered in reasonable time is you did submit it to the overloaded area of "File & Account Restore Issues" (created mainly to deal with the issues after accounts getting moved to new servers). Suspension problems should be in the "Hosting Issues". I have...

using ftp. use your domain as host and your cPanel user/pass port 21

changes to dns, such as changing name servers, can take up to 48 hours to complete over the Internet. You also need to put the domain as parked on your account in cPanel. You can set it as main through account management panel as well, but I recommend using parked as you at all times have the...

normally you'd reach cPanel by using your_domain.com:2082 You can also reach is by using chopin.x10hosting.com:2082 (chopin being the name of your server).

did you install to root folder or install in a sub directory (did you specify a directory during the installation)?

Did you put the files in the public_html folder?

there's a monitor in place, and if someone is using all resources for them self they will automatically be suspended.

you should be able to reset it through your account management panel.

when did you last use the account successfully?

you do not need to register for the support system. using your forum user name and password should do the trick. You are trying at http://support.x10hosting.com right? Your site seem to work fine now :)

At all times non-referral options must be included to offers like this. Moving thread to proper place.

you should be able to reach ftp using: chopin.x10hosting.com as host. your domain still shows different IP on ping then your server have. Although it can take up to 48 hours, it is in fact rather unusual that it does. If I were you I'd go to the domain registrar and verify that the name...

I'm afraid that is far beyond my capabilities :)

Hello, looks as the system redirects you to a suspended page. There were a suspension that seem to be sort of in limbo, there's no unsuspension notice attached to it, yet the system says it is unsuspended. I have forced an unsuspension that should remove that redirect for your site, it can...

if the dns propagation has not been completed that means that the url it self does not really exist, but x10 has set it up so all possible unused domains show the "Domain available" page. The server that page is on is not the one where your account is, so until the DNS is updated the files does...