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  1. M

    Problems accessing my hosting - Error 500 and Internal Error

    Can you reattempt accessing your service?
  2. M

    SSL automatic renewals appear to have stopped working for Let's Encrypt

    Unfortunately, nothing can be done due to the rate limit. It is imposed by ACME Provider. You will need to either wait for the limit to reset or use alternative service like sslforfree to generate one then manually install it.
  3. M

    SSL automatic renewals appear to have stopped working for Let's Encrypt

    Try it manually in Get Automatic Certificate from ACME Provider not the retry function.
  4. M

    Internal Error. Please refresh the page

    This should be resolved now
  5. M

    Error 500

    Try again, it should be resolved.
  6. M

    The account was mistakenly blocked. Please request to unblock it

    VPN not allowed. It will need to be disabled. Try again with VPN off and provide new error code if you get a new error.
  7. M

    Website does not load / 404 page not found

    Your site is currently still working on my end.
  8. M

    requesting unsuspension

    A suspension reason is stated in the account panel. https://x10hosting.com/panel
  9. M

    What is the preview URL for new accounts?

    No preview URL via that method. What I said above still applies.
  10. M

    requesting unsuspension

    The account panel informs you of the suspension reason. https://x10hosting.com/panel
  11. M

    Public access to /.well-known/acme-challenge/

    Its in hosting control panel, Account Manager > DNS Management
  12. M

    Website does not load / 404 page not found

    Your sites are loading fine at this time on my end.
  13. M

    What is the preview URL for new accounts?

    There is no preview URL, you will need to change the nameservers. Technically, more experienced users could modify your local hosts file to force your machine to use the x10 server IP when going to your domain.
  14. M

    Website down

    Your website seems to be fine at this time
  15. M

    Using X10 Mailing services some progress but no receiving for some reason

    The email password would be the password you chose when you created that mailbox.
  16. M

    Public access to /.well-known/acme-challenge/

    I asked an admin but I do not think it will be possible as it becomes an internal pointer for ACME on the servers themselves. I would use the DNS method if possible.
  17. M

    requesting unsuspension

    The account panel informs you of the suspension reason https://x10hosting.com/panel
  18. M

    Public access to /.well-known/acme-challenge/

    win-acme is for Windows IIS Servers. These servers are not Windows.
  19. M

    I get an error from Google Search Console

    You will need to attempt renewal manually through Account Manager > SSL Certificates > Get automatic certificate from ACME Provider. If you get a rate limit error, you will either need to patiently wait for limit to reset or use alternative sites like sslforfree to generate one and manually...
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