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  1. Dead-i

    site broken after account suspension

    Hi, This should now be resolved, and I am very sorry that this happened. If you are still seeing that site (or a message saying that your website is not configured properly), please try clearing your cache and flushing your DNS. Thank you,
  2. Dead-i

    Wordpress is installed for primary domain and not my addon domain

    Hi, If you already have WordPress installed in "public_html", please consider adding the domain as a Parked Domain rather than an Addon Domain. Once you have done this, you would need to change your WordPress Site URL to update the links on your site to your new domain. WordPress have an...
  3. Dead-i

    Trying to use my x10 with my domain

    Hi, Please could you ensure that your WordPress Site URL has been changed to your new domain? https://codex.wordpress.org/Changing_The_Site_URL Thank you,
  4. Dead-i

    Domain forwarding breaks mobile responsiveness

    Hi, In the "Domains" section of cPanel, please click the cog next to lesalontoday.com, and choose "Manage Redirection". Then, please select "No redirection for the domain.", and click "Update Redirection". ;) If you are using WordPress, you will also need to update the Site URL in your...
  5. Dead-i

    WordPress Get 403 error while using certain ISP

    Hi, The server was blocking your request because you were connecting from a known spamming IP address. This means that an external blacklist has listed the IP address you were using as being a source of malicious activity, due to a previous attack on another website. While this blacklist is...
  6. Dead-i

    Resource Limit Is Reached

    Hi, Although your website no longer seems to be showing this message, you can monitor your website's resource usage by clicking on the "Resource Usage" button on the cPanel homepage, and then clicking on the "Details" link. ;) Thank you,
  7. Dead-i

    SSO Halt on login

    Hi, The suspension on your account was already removed yesterday. ;) Thank you,
  8. Dead-i

    SSO Halt on login

    Hi, Sorry, but we currently have some country restrictions on our free hosting service, and we do not allow access to India at this time. https://x10hosting.com/community/threads/country-restrictions.166022/ However, we are currently considering removing these country restrictions, as...
  9. Dead-i

    Database

    Hi, Currently, I do not see any databases present on your account. Where are you seeing this? Thank you,
  10. Dead-i

    Need help...

    Hi, Thank you for the private message. To verify your XenForo installation is legitimate, please could you generate a Validation Token from your XenForo Client Area, and then send me a private message containing the token? Thank you,
  11. Dead-i

    Need help...

    Hi, I'm struggling to find a hosting account linked to "Squezzy". Please could you link your hosting account to your forum account? To do this, please go to "Support" at the top of cPanel. Thank you,
  12. Dead-i

    Unmetered account

    Hi, Great to hear you like x10Hosting! :) We can upgrade your account once you are using at least 256MB of space, and you have a working website. ;) Thank you,
  13. Dead-i

    Unmetered disc space

    Hi, I have upgraded your account for unmetered disk space. Sorry for the delay. ;) Thank you,
  14. Dead-i

    "parked domain" & "addon domains"?

    Hi, Please disable redirection when creating your domain. This will stop the URL from changing, and in the case of a parked domain, it will display the contents of /public_html by default. ;) Thank you,
  15. Dead-i

    Email form

    Hi, You could fix this by completely removing the "From" header. To do this, please replace this code: $headers = 'From: '.$email_from."\r\n". 'Reply-To: '.$email_from."\r\n" . with this code: $headers = 'Reply-To: '.$email_from."\r\n" . Thank you,
  16. Dead-i

    Email form

    Hi, It looks like our mail server is seeing your emails, but they are being dropped automatically. If you are setting a "From" header in your script, please ensure the email address you are specifying exists on your hosting account. The "From" header cannot be set to an email address the user...
  17. Dead-i

    sendmail not working

    Hi, On free hosting, you can only send emails through our mail server, and you cannot connect to an external provider through SMTP, which is why you wouldn't be able to send emails through Gmail directly. It looks like your emails are now being sent through our mail server, but they are being...
  18. Dead-i

    How to access with HTTPS

    Hi, Unfortunately, our current free hosting setup does not allow for SSL to be used on customers' websites. This is only possible on premium hosting. Thank you,
  19. Dead-i

    Unmetered Space

    Hi, Thank you! I have upgraded your account for unmetered disk space. ;)
  20. Dead-i

    A little question about the ToS...

    Hi, This rule applies to sites that are using the website space to host a collection of images/videos as a gallery. If the images have relevance to content on your website (such as in a WordPress blog, where blog posts can have images), this does not count towards this restriction. ;) Thank you,
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