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  1. Dead-i

    Error 403 with CGI scripts

    Hi, We do not allow CGI scripts on our free hosting service. Please consider using PHP instead. :) Thank you,
  2. Dead-i

    PHP extension "soap" must be loaded

    Hi, I have enabled the SOAP extension for your account. :) Thank you,
  3. Dead-i

    Error 406

    Hi umbranet, I'm sorry I missed this thread. This error message is indeed being caused by mod_security, which is something we use on our free hosting servers to protect our customers' websites from common attacks. It will scan any requests made your website, and any suspicious requests will be...
  4. Dead-i

    Data backup request

    Hi, We do not provide backups of suspended accounts, under Section 7 and Section 5 of the Terms of Service. Thank you,
  5. Dead-i

    I can't access my Cpanel

    Hi, It looks like your account is on xo4. There were some issues on this server last night, which might be why you were having trouble signing in. Please try again. If you are still having issues, please ensure there are no firewalls, proxies or VPNs in place that could be blocking port 2083...
  6. Dead-i

    Requesting unmetered disk space

    Hi tasscout, I have upgraded your account for unmetered disk space. :) Thank you,
  7. Dead-i

    I can't access my Cpanel

    Hi, Please could I have your account username, or something I can use to identify your account? :) Thank you,
  8. Dead-i

    Website won't display and Can't access CPANEL

    Hi Emma, There were some slowness issues on the server your account is hosted on (xo4) last night. Your website is now loading, and we will continue to monitor this server for further issues. Thank you,
  9. Dead-i

    website recovery

    Hi wakex174, I'm sorry, but your account was suspended on 15th July after 31 days of inactivity, and it was then fully terminated after 21 days. We can't restore your account. If you have any backups you have previously downloaded, you should be able to restore them to your new account. Thank you,
  10. Dead-i

    Install Ghost?

    Hi, Unfortunately Ghost cannot be installed on our free hosting service, because it relies on Node.js. This means a continuous Node.js webserver would need to run for Ghost, which isn't feasible on shared hosting right now. Other shared hosting providers also have similar policies. If you need...
  11. Dead-i

    Account Setup Pending Time

    Hi vovpub, It looks like there were some delays with our account system earlier today. This should now be resolved, and it looks like your account has been created. @Scott916 @mannnn Please could you check if your account has been created? :) Thank you,
  12. Dead-i

    Cannot unsuspend my account

    Hi wa0slukg, This issue was resolved earlier today. Please let us know if you have any further problems. Thank you,
  13. Dead-i

    Unable to unsuspend my account

    Hi, This issue was resolved earlier today. Please let us know if you have any further problems. Thank you,
  14. Dead-i

    Also unable to unsuspend

    Hi, This issue was resolved earlier today. Please let us know if you have any further problems. Thank you,
  15. Dead-i

    Unable to unsuspend account

    Hi, I've put the unsuspension through for you. Sorry about that. :) Thank you,
  16. Dead-i

    Cannot unsuspend my account

    Hi somei, I've put the unsuspension through for you. Sorry about that. :) Thank you,
  17. Dead-i

    Attempted to Unsuspend, but Still Suspended

    Hi, I have put the unsuspension through for you. Sorry about that. :) Thank you,
  18. Dead-i

    My account has been suspended, but I sing in and...

    Hi, I can't see the suspension page at your main domain name right now. If you still see the page, please try clearing your cache. :) Thank you,
  19. Dead-i

    Can not unsuspend my account

    Hi, I'm sorry, but it looks like your account was suspended and subsequently terminated due to inactivity in August. It looks like you have already created a new account; please feel free to restore any backups you have there. I can't see any active suspensions on your new account. Thank you,
  20. Dead-i

    How to add cronjobs?

    Hi, Welcome to x10Hosting! On your cPanel x3 homepage, please choose the "Cron jobs" icon. You can create your cron jobs from there, by choosing how often you would like them to run, and specifying the command that should be executed. :) Thank you,
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