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Hi, I can't find an account with the domain "rapid.x10.mx" and there is no account associated with "RapidCheryl". What is your account username? Thank you,

Hi, I enabled error reporting for your account, and this error is now showing instead of the blank page: This article from WordPress might help: https://codex.wordpress.org/Changing_The_Site_URL Thank you,

Hi optiqwor, We don't change any files you upload to the server. I took a quick look at your account, and found that "Corp_ID_&_Branding_Questionnaire.php" had the correct HTML line in: <textarea id="my_comp" name="How_did_you_hear_about_my_Company?" class="tex_inp01" style="width:88%...

Hi, This issue has been resolved, and your site is back online. Thank you for your patience. :)

Hi, We're experiencing some issues on your server (xo7) right now. I'm sorry for the inconvenience. Please check our status blog for further updates. Thank you,

Hi, On our free hosting servers, we use mod_security to automatically block any suspicious requests. This is in place to protect our users' websites from common attacks. It looks like some of the requests you made triggered a mod_security rule. If you submitted some JavaScript (or some HTML...

Hi, You can enable the SOAP extension by checking the box in the "Switch PHP Version" section of the cPanel x3 theme. :) I can't find a hosting account linked to your forum account. If you would like me to enable it for you, please link your accounts by going to "Support" at the top of cPanel...

Hi, cPanel checks the domain itself is pointing to our nameservers, before you can add it to cPanel. This is to verify that you are the owner of the domain. Please point your domain to our nameservers, and then you can configure CloudFlare once you have added it as an Addon Domain. :) Thank you,

Hi, We have a 10MB limit on individual files, which is why your PDF is being deleted. Since we are a website hosting service, this system is in place to prevent users from using our free web hosting service as a file hosting service. Please consider compressing your PDF, or hosting it on a...

Hi, When I go to your website, I see a PrestaShop installer. Please try clearing your cache. :) Thank you,

Hi, Some domain providers require that we add your domain before you can add our nameservers. What domain are you trying to add? I'll park the domain for you. :) Thank you,

Hi, Please assign your MySQL user to your database. You can do this from the very bottom of the MySQL Databases section of cPanel. :) Thank you,

Hi, I have enabled the SOAP extension on your account. :) Thank you,

Hi, I cannot find any recent mod_security alerts for "totdx10h" either, nor can I see SMF installed on that account. Which account is this error occurring on? Thank you,

Hi, Welcome to x10Hosting! When I navigate to your site, I can see a directory listing containing "timesheet", "default.php" and "Index.php". Please ensure your homepage is named "index.php", with a lowercase "i", since Linux is case-sensitive. Additionally, please remember that any PHP code...

Hi, Please use localhost as the MySQL host, rather than xo4.x10hosting.com. :) Thank you,

Hi Edwin, I have enabled the SOAP extension on your account. ;) Thank you,

Hi, I have changed your domain name. :) Thank you,

Hi, When did you make the request that resulted in a 403 Forbidden error? I'm struggling to find any logs on this, for "lifetool". Thank you,

Hi hassliebe, I can't find a hosting account linked to your forum account. Please could you link your accounts, by going to "Support" at the top of cPanel? I'll see if there's anything we can do about this. :) Thank you,