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  1. Dead-i

    Problem Loading Page

    Hi, Please could you try again now? The issue on xo6 has now been sorted. :) Thank you,
  2. Dead-i

    Website Down?

    Hi, Sorry for the brief outage on xo6's webserver. Your website is now online. :) Thank you,
  3. Dead-i

    Inaccessible database

    Hi, I have remapped this database to your account. Please could you check again now? :) Thank you,
  4. Dead-i

    Getting Error

    Hi army8392, What URL are you seeing this error message at? :) Thank you,
  5. Dead-i

    Need upgrade to Unlimited Storage!

    Hi, Your account has been upgraded for unmetered disk space. ;) Thank you,
  6. Dead-i

    Expanding Disk Space

    Hi, Thanks for verifying your account. I have upgraded your account to unmetered disk space. :) Thank you,
  7. Dead-i

    Oops! Deleted files.

    Hi, Your account looks to be fine. The ".ftpquota" file will automatically recreate itself. I'm not sure where you saw the "DO_NOT_REMOVE_ROOT_FOLDER" file, but this isn't a system file on your account, so this should be fine. :) If you do delete any files you need back, you can access your...
  8. Dead-i

    Php.ini needs editing

    Hi, File uploads are already permitted, and upload_max_filesize is set at 16MB. Therefore, this shouldn't be a problem for uploading small files. However, please remember that we do not allow "File Hosting" on our free hosting service. Services such as public file uploaders, or any service...
  9. Dead-i

    Wordpress - Cannot Write to Website

    Hi cgsphoto, We place a 512MB disk space restriction on new accounts, to help prevent abuse. I have upgraded your account to Unmetered disk space, and you should no longer be seeing these errors. :) Thank you,
  10. Dead-i

    Bookmark title?

    Hi, Browsers base the bookmark name off the <title> tag in your HTML document. In your site's HTML code, change " <title>Home</title>" to something else. ;) Thank you,
  11. Dead-i

    Expanding Disk Space

    Hi, You should be able to sign in with the username vernonfi and the same password you use to sign in to cPanel. If you are still having issues, please go to "Support" in the top right of cPanel, and link your account from there. :) Thank you,
  12. Dead-i

    403 & 302 errors

    Hi, The .htaccess file in your home directory contains this line: deny from all If you delete this file, this should solve the 403 Forbidden issue. Thank you,
  13. Dead-i

    Error when adding a new domain / Park a Domain

    Hi, For security reasons, we require that any domains must point to our nameservers before they can be parked. This is to verify that you are the owner of the domain. ;) Our nameservers are: ns1.x10hosting.com ns2.x10hosting.com Once you have parked your domain name, you can add other DNS...
  14. Dead-i

    can someone please re,ove my domain from my account

    Hi, Which domain is this? I can't see any domains parked on your account. If your domain is no longer pointing to x10Hosting, this may be a caching issue. ;) Thank you,
  15. Dead-i

    Recover deleted account

    Hi psychima, Unfortunately your account was terminated 38 days ago, on the 21st July 2015, after 31 days of inactivity and a subsequent 21 day suspension period. I'm sorry, but I cannot restore your account. Please feel free to create a new account if you wish. Thank you,
  16. Dead-i

    Hosting Account Space Upgrade

    Hi crazygro, You need to sign in to your account at least once every 31 days. Please sign in, and you will prompted to unsuspend your account. Your account will be unsuspended automatically. ;) https://x10hosting.com/sso/login Thank you,
  17. Dead-i

    Recover deleted account

    Hi, Your account has been restored. :) Thank you,
  18. Dead-i

    Please reset my account

    Hi, We place an initial disk limit of 512MB on new accounts, to help prevent abuse. I have upgraded your account for Unmetered disk space, and you should no longer see this error message. ;) Thank you,
  19. Dead-i

    Recover deleted account

    Hi itpreci2, Accounts are usually terminated after 21 days of inactivity. However, an issue with our account system meant that your account was terminated earlier than usual. Although we usually wouldn't restore accounts, I'm willing to make an exception in this case. I have found a backup of...
  20. Dead-i

    Free Hosting Account deleted

    Hi Ankit, Usually, accounts are terminated after 21 days of inactivity. However, an issue with our account system meant your account was terminated earlier than usual. I have completely restored your account, and your website is now loading. Please could you confirm that your account is...
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