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Hi, Welcome to x10Hosting! We do not actively track bandwidth in a way that would be visible to our users, since we don't need to (because there is no bandwidth cap). Therefore, this statistic won't be available from your control panel. Instead, we track your account's CPU usage, memory usage...

Hi, I can't see any suspicious recent activity on your main FTP account (last accessed September 5th), and your site doesn't seem to be showing any obvious signs of being compromised. Thank you,

Hi hamradi2, You might be able to recover files using the R1Soft Backup Manager (in cPanel). It looks like your website is back online now though. :) Thank you,

Hi, We can upgrade your disk space once your account has been active for at least 7 days. Please ask again later. ;) Thank you,

Hi, Please could I have a link to the page showing the 508 error? :) Thank you,

Hi, Are you restoring your database from an automatic backup (through R1Soft Backup Manager) or from a manual backup (through phpMyAdmin)? Are you receiving any error messages? :) Thank you,

Hi, You can remove menu items from the "Edit Menu Items" section. Please open the dropdown in the top-right of the site builder, and choose "Edit Menu". Then, please hover over the menu item you would like to delete, and click the "X" to delete it. This will permanently delete the page...

Hi, I have upgraded your account for unmetered disk space. :) Thank you,

Hi, Websites where you host your own image gallery are fine, if the total size of the gallery is below 512MB in size. However, if your website has a publicly-available image uploader (or anything else that would make your website a public file-sharing service), this would not be allowed, since...

Hi coolcod3, Although we do not support SSH on our free hosting service (for security reasons), you can upload your files using FTP. Your FTP host is your domain name, and your FTP username and password is the same as your cPanel credentials. You can use an FTP client (such as FileZilla) to...

Hi, I'm not familiar with how Duplicator works, but the requirements look fine. Are you receiving any error messages? Thank you,

Hi, We can upgrade your space once you have used 50% of your current disk space limit, assuming the content you have already uploaded follows the Terms of Service. Thank you,

Hi Sarman, Your account has been upgraded for unmetered disk space. However, please remember that the 512MB limit on photo galleries still applies. Thank you,

Hi, Yes, we have full PHP and MySQL support, which means you can install blogging software, such as WordPress, on your account. :) You can install WordPress using our automatic installer, or installing it manually through FTP. We don't really have many restrictions on any third-party software...

Hi PhantomCode, I'm sorry to hear you didn't receive a response on this. I don't have access to this ticket, but I'm happy to help in this thread instead. ;) Which account limits have been decreased? :) Thank you,

Hi, Please could you give me the full URL of the 403 Forbidden page? I'll look into what's causing this. :) Thank you,

Hi, In Outlook, please try using "xo6.x10hosting.com" as the mail server instead. The username you are using should be the full email address you are trying to add. If you are using SSL, please use port 993 for IMAP, or port 995 for POP3. If you aren't using SSL, please use port 143 for IMAP...

Hi, Webmail can be accessed through this link. Outlook should work fine though; what error message are you receiving? :) Thank you,

Hi chatngox, Yes, it looks like your request was being denied by mod_security, since it was matching a rule designed to prevent suspicious requests. Please could you try again now? I have made an adjustment to your account's mod_security configuration. ;) Thank you,

Hi, Welcome to x10Hosting! On our free hosting service, we start your account at 512MB of disk space, but you can request a free upgrade for unmetered disk space once your account has been active for 7 days, and you have used 50% of your disk quota. :) Bandwidth is unmetered as standard, and...