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  1. descalzo

    Suspended with no reason listed

    Actually, it seems more likely to be High Resource Usage -- the email suspension would not have been lifted without an Admin while the first two HRU suspensions can be lifted by the user. There are others with "no reason given" suspensions and an Admin says he believes they are due to HRU. He...
  2. descalzo

    Suspended with no reason listed

    Your problem noted and forwarded. Please be patient.
  3. descalzo

    Can't Install phpBB3

    I just helped a friend install phpBB using Softaculous on Lotus server. After the first "install", did you look to see if the database was there, etc?
  4. descalzo

    After being unsuspended site doesnt work

    So the software was installed and working before? You might have to reinstall the software. Or perhaps check the configuration files to make sure they are set properly. And double check the mySQL (since you mention databases). Sometimes dbusers lose their permissions when there are problems...
  5. descalzo

    Error from park wrapper: lamolony.com is already configured.

    Try removing the sub-directory lamolony.com and then try again. Did you want to park it (so that it's root directory is public_html) or use it as an add on (so its root directory is a sub-directory of public_html) ?
  6. descalzo

    im having the same problem my site keeps saying suspended

    Your account shows as being suspended. The system does not show a reason. I will forward this to where the Admins can see it and give you answers.
  7. descalzo

    suspended & is not able to be resolved automatically.

    The system that the Community Advocates use shows a blank reason. I have forwarded this thread to where the Admins will see it and be able to give you answers.
  8. descalzo

    Name Servers

    Nameservers for any account hosted on x10hosting: ns1.x10hosting.com ns2.x10hosting.com
  9. descalzo

    Account suspended but don't know why

    Nothing you can do. Bug in the system. Problem noted and forwarded.
  10. descalzo

    query multiple tables and present data depending on the table

    Pretty sure you can do it without adding columns. $q = "(SELECT 1 as flag, columns FROM tableA) UNION (SELECT 2 as flag, columns FROM tableB) ORDER BY timestamp DESC;" ; then the first column will be your flag.
  11. descalzo

    query multiple tables and present data depending on the table

    My quick and lazy way would be to add a column to each table, call it table_name. Default value 'A' for table A, 'B' for table B and request table_name as part of the UNION. You have your flag. Let me about on a more elegant way to do it.
  12. descalzo

    suspended & is not able to be resolved automatically.

    Problem noted and passed along.
  13. descalzo

    Available

    Your site shows as being suspended. Is that what you are asking about? You can log onto the Account Panel and see why you were suspended (some reasons allow you to unsuspend yourself). Post back here if that is your problem and you cannot unsuspend yourself.
  14. descalzo

    what name servers should i set

    ns1.x10hosting.com ns2.x10hosting.com Edit/Add...your DNS already points there.
  15. descalzo

    Error from park wrapper: lamolony.com is already configured.

    Did you have it as an addon domain (since you have a subdirectory named that)? If so, go back and use cPanel to remove it as an addon. Then try again to park it.
  16. descalzo

    404 Error Page isn't working

    If you don't change the .htaccess entry so there is a backslash in front of the filename, it won't work. The .shtml change is because a) shtml pages are a potential security risk and b) they have to be parsed by the server every time they are sent, a waste of server resources if you are not...
  17. descalzo

    404 Error Page isn't working

    1. Use ErrorDocument 404 /404.shtml 2. Unless you are going to use SSI commands (like Zubair's code does), don't use .shtml as an extension. Use .html
  18. descalzo

    ussuspension

    You should have posted this in one of the other two threads you created. But, since you made a third thread, will try to deal with this post. System shows you suspended, but gives no reason. Will try to get an Admin to look into this for you.
  19. descalzo

    Softaculous????

    Bottom of cPanel, right side Software/Services section May not have Icon You are on 'lotusnew' , which I guess is the new server. Please double check to see if the link is where I said and reply back.
  20. descalzo

    MySQL, Database server hostname...

    Because there are 1000's of users on the servers. The way to make sure there are no name clashes is to prefix the database/user names with your unique cPanel username. It happens to everybody.
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