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  1. garrettroyce

    Resolved cPanel Not Redirecting? Account Disabled

    Your last login prior to inactive account purging was in 2019. In March this year, inactive accounts were purged that were past the 30 day suspension plus 3 week grace period. Your account was inactive much longer and was purged. Until March 22, these accounts were allowed to be restored no...
  2. garrettroyce

    Resolved Receiving an error opening the cPanel and loading site

    I'm not an admin, but I'll track one down for you. Standard message applies so anyone reading this knows what's up. Your last login prior to inactive account purging was in 2019. In March this year, inactive accounts were purged that were past the 30 day suspension plus 3 week grace period...
  3. garrettroyce

    Resolved cPanel Not Redirecting? Account Disabled

    It's a hard act to balance. There's a big chunk of accounts that should be deleted. If you restore them all, then you restore a bunch of junk accounts. This is the way they want to do it though, so I'll just go through the song and dance with you. Standard message applies, in case anyone reading...
  4. garrettroyce

    Resolved sign in successful but error occurred forwarding sign in & website won't load

    Your last login prior to inactive account purging was in 2019. In March this year, inactive accounts were purged that were past the 30 day suspension plus 3 week grace period. Your account was inactive much longer and was purged. Until March 22, these accounts were allowed to be restored no...
  5. garrettroyce

    Resolved Website Deleted?

    @feederss @stylelog I agree that it was confusing. But, that's why the admins are allowing the restorations, too. Anytime something doesn't look right, just let us know. Don't wait until several months have gone by, because it might be too late. And maybe some other user has the same problem and...
  6. garrettroyce

    Resolved ip blocked for panel login, false detection

    I don't believe your account can be restored. There hasn't been an unblocked login since April, 2019. It would have been eventually deleted sometime in the past year. It's been gone for so long now, there's probably no trace of it. Sorry for the bad news. I'll ask an admin to see if I'm...
  7. garrettroyce

    Resolved cant loggin

    Please try now, I think I fixed it.
  8. garrettroyce

    Resolved Error after successful login and site not loading

    Your last prior login was in November 2019. Your account was purged in March because of this. In the future, do not rely on reminder emails as they can get blocked, sent to spam, or any number of things. Logins are required every 30 days (not once a month). Only logins to...
  9. garrettroyce

    Resolved Cannot login to Direct Admin Cpanel

    You will need a domain of your own. .x10.mx, .pcriot.com, (anything x10 gives you for free) does not support this. Just look for "free subdomains" on the internet. Or, you can pay the few dollars a year for a paid domain, if you'd like. Once you have it, it will ask you for something called a...
  10. garrettroyce

    Resolved Paid Account with excessive problems.

    I opened a ticket last week and it was answered within a few hours. I had a back and forth over a few days (I only checked my ticket at night, so I wasn't waiting on a reply). What I've seen happening is that certain issues are getting bottlenecked because only a few x10 admins can do certain...
  11. garrettroyce

    Resolved x10Hosting Affiliate Program Credentials Forgotten

    Ok. I won't let your thread die until this is resolved.
  12. garrettroyce

    Resolved Web site

    Ok, I will request admin help. It sounds like the authentication from your x10 account isn't working with DirectAdmin.
  13. garrettroyce

    Resolved Website unreachable

    Your DNS did not migrate correctly. I'm requesting an admin fix this.
  14. garrettroyce

    Resolved Cannot reach Admin panel, & Apache is functioning normally is all webpage displays

    Your last login prior to inactive account purging was in 2019. In March this year, inactive accounts were purged that were past the 30 day suspension plus 3 week grace period. Your account was inactive much longer and was purged. Until March 22, these accounts were allowed to be restored no...
  15. garrettroyce

    Resolved Web site

    Please try clearing your browser cache and cookies for x10hosting. Something seems amiss with your website still, but that could be something we can find out after you log in.
  16. garrettroyce

    Resolved Cannot login to Direct Admin Cpanel

    @hitesh.tater14346 DirectAdmin doesn't support certificates the same way that cPanel did. If you need SSL certificates, you would have to go to a service similar to Cloudflare, which will proxy your website in SSL for free.
  17. garrettroyce

    Resolved Account reactivation following migration

    @jrverz it looks like something is still wrong with your account. I'm bumping this thread for review.
  18. garrettroyce

    Resolved There is a problem with your request

    @zyrille3 / @zyrille5 is everything straightened out for you now? Please let us know if you need any further assistance or this thread will be closed for inactivity. Thank you.
  19. garrettroyce

    Resolved x10Hosting Affiliate Program Credentials Forgotten

    @juliusal Were you able to resolve this? Please let us know if you need any further assistance or this thread will be closed for inactivity. Thank you.
  20. garrettroyce

    Resolved Can't upload files

    @yuyisx10 were you ever able to resolve this? Please let us know if you need any further assistance or this thread will be closed for inactivity. Thank you.
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