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  1. garrettroyce

    403 forbidden

    The file is a PHP file, not a cgi file, you just went to the wrong directory for that. Uploading to the public_html folder may fix this. If not, post back. If you really need cgi, as calistoy said, x10 hosting free is not for you.
  2. garrettroyce

    Site is not available...?

    Great! Don't hesitate to ask any further questions! Setting up MX records is a little confusing. X10Hosting isn't listed on the instruction page, but cpanel is.
  3. garrettroyce

    403 forbidden

    Check the permissions on that file. You can do this using Cpanel's file manager tool with the permissions icon. They should be 644 for normal files
  4. garrettroyce

    addon domain failing

    The first problem is that your nameservers are incorrect. You must go to your domain registrar and have the nameservers set to ns1.x10hosting.com and ns2.x10hosting.com. The second problem I am requesting a staff member look into for you.
  5. garrettroyce

    send email from PHP never received

    There is a known bug that is being worked on where email sent with content-type: text/html is being rejected. Changing the content-type to text/plain will correct this. You can also consider signing up for Google Apps and then have Google manage your mail instead of X10Hosting...
  6. garrettroyce

    login into cpanel problem

    Your account is indeed not suspended. You've done everything you can to sign in, so the only option is to request for staff assistance. I will request a staff member assist you with this.
  7. garrettroyce

    Site is not available...?

    What you may want to do is have your mail hosted at Google using Google Apps' free service. This means, your emails will originate from Google and incoming mail will be taken care of by Google as well. https://www.google.com/a/cpanel/domain/new Post back if you have any questions on how to...
  8. garrettroyce

    haveing a problem with publishing

    What software are you using to publish? Your CPanel password is independent of anything installed on your website. There may be a way to recover your login though.
  9. garrettroyce

    Unsupported language without translation [greek]

    You will be fine. X10Hosting premium support is first class. They will straighten it out for you.
  10. garrettroyce

    my account is Suspended

    For anyone to unsuspend you would be a violation of the rules and we would be banned from this website for trying. In the future, you should ask when uploading anything questionable to your account and have the rules explained to you if you do not understand them. Because what you did was...
  11. garrettroyce

    Add-on Domain Issue

    This is a known issue that only X10Hosting official staff members can correct. I will request a staff member to assist you.
  12. garrettroyce

    x10hosting name servers

    That is correct.
  13. garrettroyce

    Domain not showing up

    Your site is still showing the CPanel default site for me. The DNS has been updated already. I believe a staff member will have to clear this up for you.
  14. garrettroyce

    Site deleted after migration (Boru SAN migration)

    I will have to have a staff member assist you with this. I don't have much information on why this happened and what will happen now, so all you can do is wait until someone higher up the food chain can assist you.
  15. garrettroyce

    linking to downloadable document

    let's say your site is http://example.com and your directory is /home/user/public_html. If you put your files inside of public_html, you can access the files either by providing an absolute URL http://example.com/file.doc or by a relative URL file.doc or ./file.doc. If you add a <base> in your...
  16. garrettroyce

    Account Suspension

    There's two problems involved with game file hosting. Does the game allow the types of files, in this case maps, to be distributed and does the game allow these files that were created by a 3rd party to be used at all? Secondly, if the whole point of this part of your site is just to host files...
  17. garrettroyce

    how loge dose it take to swatch domains on free hosting

    I've never seen it take too long. Have you attempted to do the same update more than one? I can see that you've requested a domain change 3 times, but I can't see the times. At any rate, your domain will be approved as quickly as possible as long as you don't submit it multiple times; this will...
  18. garrettroyce

    Unsupported language without translation [greek]

    Yes, you will be within the rules of X10premium hosting. I'm not sure if the signup has changed, but previously you had to open a premium support ticket from http://clients.x10hosting.com and provide them with your free hosting user name so the transfer can occur.
  19. garrettroyce

    Ok whats up now

    It looks like something is wrong with your account. The default page is showing up for me now. I'm going to ask a staff member look at your account and find out what can be done to correct this.
  20. garrettroyce

    Unsupported language without translation [greek]

    1. Our staff member must be able to review websites to check for offending material. Greek is not one of the languages we support, so we would need you to provide an english, spanish, or french translation so we can evaluate your site. 2. If you take care of #1 we can work on your unmetered...
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