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  1. garrettroyce

    problem on my web host

    Your website isn't suspended, so we are not blocking your site from working. Are you receiving errors for any of these things? It sounds to me like a permission problem.
  2. garrettroyce

    Problem with folder

    There may be a problem with the configuration of your website. An administrator will have to examine your account to fix it. I have requested admin assistance and you should hear back from them soon.
  3. garrettroyce

    delete my account

    No problem, you're welcome back any time!
  4. garrettroyce

    Thank you for the reputation! I'm glad we could resolve your problem. If you have any future...

    Thank you for the reputation! I'm glad we could resolve your problem. If you have any future problems, we're always here to help! Best of luck!
  5. garrettroyce

    Thank you for the reputation. I hope we can get this resolved for you quickly.

    Thank you for the reputation. I hope we can get this resolved for you quickly.
  6. garrettroyce

    delete my account

    Your account will be deleted.
  7. garrettroyce

    domain request

    I'm sorry, you need to do this through http://clients.x10hosting.com. The only support you can receive here is for free services and domain hosting is not a free service we offer.
  8. garrettroyce

    Can't Delete files

    Sure, I could do that for you. I'd recommend that you explore some other software first to make sure this is the route you want to go. If you use Softaculous you can install probably 10-20 different pieces of software to do exactly what you want right from CPanel. It's also noteworthy that not...
  9. garrettroyce

    Can't Delete files

    exec() is a function that can be dangerous on a shared hosting environment such as X10, so it has been disabled for all free accounts and cannot be enabled.
  10. garrettroyce

    error page

    You have to upload files to /home/masrv/public_html for them to be seen. If you create a file with the code below named index.html, you can see it when you go to startdiscuss.co.cc <html> <head> <title>Test page!</title> </head> <body> <h1>Your test page works! You should replace this...
  11. garrettroyce

    Can't Delete files

    Are you using the CPanel file manager? Even if FTP or the webdisk can't delete something, CPanel will be able to. If you are, do you get an error message?
  12. garrettroyce

    Suspension

    You must submit a ticket at http://clients.x10hosting.com to transfer your free hosting to your paid server. From now on, you get paid priority hosting, so you don't have to post here anymore :D
  13. garrettroyce

    MX records for google apps

    This worked for me when I signed up a few years ago. The trailing period makes the hostname fully qualified, which prevents ambiguity, but I can't see google rejecting your validation based on that.
  14. garrettroyce

    Wordpress public filemanager in Suspension

    You will have to wait for Anna's reply. She's one of the higher level staff on X10 and no one who usually assists in this forum can overrule her decision. This is a special circumstance, so there's really nothing that can be done until then. You've been suspended for phishing, not for the...
  15. garrettroyce

    Thank you for the reputation! I'm glad I could help you with your issue. If you have any further...

    Thank you for the reputation! I'm glad I could help you with your issue. If you have any further questions, we are always here to help! Best of luck!
  16. garrettroyce

    Suspended for "Consistently High CPU usage"

    I can't see anything that looks suspicious on your account, but I can ask a staff member to find the source of your suspension. It appears you are unsuspended already. If you notice that you are doing something right before the suspension, we may be able to narrow it down further.
  17. garrettroyce

    Parking trouble

    Your old account is already gone without a trace I can find, so the domain should have been released. An admin will have to look into this.
  18. garrettroyce

    Suspended for "Consistently High CPU usage"

    Installer scripts can use a lot of resources. You might want to use Softaculous to install Drupal if you continue to have a problem. These limits do allow everyone to use their accounts fairly. If we allowed everyone to use more, there'd be less available all the time. It's unfortunate, but...
  19. garrettroyce

    Ioncube Loaders

    Ioncube was installed on the free servers previously. I'll try to see if I can determine if it's installed. Ioncube is installed on my server. You can copy the code from here and see how I checked it: http://garrettroyce.x10hosting.com/ioncube_test.php
  20. garrettroyce

    file_get_contents whitelisting

    I will escalate this so an admin can determine if this API can be added to the whitelist.
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