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https://www.screencast.com/t/tM4HuJuut That is how it looks on my account, I have a CNAME though. A record will work the same however. Notice the gray cloudflare cloud and that is says DNS only.

Did you ever update the A record? If not it would have served the site from the old server still as we would not have had any way to update the information cloudflare have for your domain, but with them now being offline, the site can no longer be served from the old server IP. The old server...

I'm sorry to hear that. Stay safe.

As you may know, we did some server migrations in December and January, as announced here: https://x10hosting.com/community/threads/cpanel-migration-to-directadmin.206877/ This also lead to new IP addresses for the servers, for your server that is: 198.91.81.13 The old servers have now been...

Yeah, the current events affects us all in various ways.

Having the server name as host will work fine and for now I'd leave it at that in your case, as that is the only option that can use secure port. However, in the unlikely event that you would end up being moved to another server at some point, you will need to update that setting. IF you want...

Setting the DNS on cloudflare would be absolutely needed for mail.yourdomain.com to work as I assume you use cloudflares name servers (otherwise it would not properly point anywhere). The key part is that it can not be going through the proxy.

The account should now be re-transferred, I have confirmed it is looking right on the new server as well.

Looks like your account didn't transfer properly, your site still loads from the old server which is why that part is working, but not accessing to admin panel. This means we need to grab the account fresh from old server, lucky they are still online. However this is something I can not do so I...

@hamradi2 is correct. Once you meet the requirements you can ask for more disk space. The requirements are: account is at least 7 days old, have a working site in line with the terms and you are currently using at least half of the initial allotment. We had to do this to combat a problem with...

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

Your account should now be restored. I advice you to not rely on email as your sole reminder to login, it has been known to end up in spam folders for some as well. In my opinion it is also wise to login a bit more often then once a month, as a means to keep yourself informed about upcoming...

As you may know, we did some server migrations in December and January, as announced here: https://x10hosting.com/community/threads/cpanel-migration-to-directadmin.206877/ This also lead to new IP addresses for the servers, for your server that is: 198.91.81.15 The old servers are being taken...

mail.yourdomain.com does point to cloudflare servers, cloudflare will NOT handle traffic for anyting but the website and will not put the mail.yourdomain.com as a passthrough unless you tell it to (ie the A record for it must be in DNS of cloudflare but can NOT be proxied). Right now your...

Do not set force SSL in your account here, recall reading on CloudFlare that having that set on host level could cause a problem. I don't see any errors at all on either of your two domains right now. Ps. having SSL enabled is absolutely possible, make sure to check that "private_html setup"...

Your IP was blocked in the firewall for too many failed login attempts. I have removed the IP and you should now be able to login properly

I have re-transferred your account, and everything appears to be working now. Let us know if there's something not working right.

The fresh backup from the old server have now been used for re-transfer of your account. You will need to change the php version again and apply the changes I wrote about.

You're welcome. Let us know if you need any further assistance with this.