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  1. Anna

    Resolved DirectAdmin Login Duration

    The session time out was at 60 minutes, I doubled that, hope that helps. Issues may also occur when the session cookie expires too soon due to a configuration issue with date on either server or the local computer, so if it happens randomly and frequently that may be something that needs to be...
  2. Anna

    Resolved DirectAdmin Login Duration

    The main difference is that cPanel actually had indefinite session (meaning it never expired), I'll take a look at what the session time is set at, and if needed increase it a little.
  3. Anna

    Resolved Yet another 'Apache is functioning normally' thread

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  4. Anna

    Resolved Apache is functioning normally

    If it would come to the point where no backups are available any more (which at some point will be true, we can't keep them indefinitely), the only thing you could do would be wait until you can get a new account and upload any backups you have stored locally. Normally the backup responsibility...
  5. Anna

    Resolved My site now displays "Apache is functioning normally"

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  6. Anna

    Resolved Apache is functioning normally - Can’t access website

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  7. Anna

    Resolved Apache is functioning normally - Can’t access website

    I found the problem with the redirect. Someone has gained access to your account and changed the URL of your worpress install (wordpress always redirects to the configured one). I corrected this, but I'd recommend that you go through the plugins, making sure you have properly up to date ones...
  8. Anna

    Resolved Apache is functioning normally - Can’t access website

    The IP is shared, you can't reach your site using the IP. The first issue I have seen is your name servers (or rather the lack of the right ones). It looks like you have set the server address as your only name server, this is incorrect (name servers were not changed during migrations so should...
  9. Anna

    Resolved Apache is functioning normally - Can’t access website

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  10. Anna

    Resolved Can't open cPanel and website gives message "Apache is functioning normally"

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  11. Anna

    Resolved Apache is functioning normally

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  12. Anna

    Resolved Web Site Not Working

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  13. Anna

    Resolved Can login to x10hosting.com, "Apache is functioning normally", FTP does not work

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  14. Anna

    Resolved cannot access my accout or my site

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  15. Anna

    Resolved Cron Jobs post-cPanel to DirectAdmin

    The same command worked fine when the php file was located in public_html as well. Also worth noting is that on free hosting you can only have a cron run every 5 minutes, if you specify shorter, or have several that collide within that time, they may not be executed due to restrictions. There...
  16. Anna

    Resolved Cron Jobs post-cPanel to DirectAdmin

    It might be more efficient to output to a logfile, just append this after the command (after having created the desired logfile) &>> /home/USER/PATH_TO/cronlog.log In its entirety my command looks like: /usr/bin/php -q /home/USER/PATH_TO/FILE.php &>> /home/USER/PATH_TO/cronlog.log I have my...
  17. Anna

    Resolved Uploading a ssl certificate

    Free hosting does not allow the use of SSL fully, so you can not install a certificate with free hosting. If you need to be using SSL, you would need to upgrade to premium hosting, which to my knowledge allows you to upload a certificate, and would also include a free SSL cert with some of the...
  18. Anna

    Resolved can't access to my account

    There is no hosting account associated with the forum account you are posting from. I can see there used to be one though, which was terminated in July last year, after a cancellation request.
  19. Anna

    Resolved can't access to my account

    Please, try now. I made a small adjustment.
  20. Anna

    Resolved Help please. Can not open from cPanel issue...

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
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