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  1. Anna

    Resolved Apache is functioning normally

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts (meaning they...
  2. Anna

    Resolved Softaculous not catching domain

    First off: There is a forum account that was automatically created at the time you set up hosting (greenmet), it is recommended that you use that forum for support as we then can easily look up the account details. This time I knew roughly what it would be and could search based on that. If you...
  3. Anna

    Resolved Can not delete database. It looks it is corrupt.

    When creating a domain, you can also set it to have a specified disk space limit (within the limit of your account). If any of your domains have a limit set within DirectAdmin that may be the cause for that. Using the checkbox to use "same as main account" is advised in most cases. There can...
  4. Anna

    Resolved An error has occurred forwarding your sign in

    Glad to hear it is working for you now.
  5. Anna

    Resolved I have all 3 email accounts, but I have 0 email accounts?

    If you switched by using the rename option, they should have been renamed into the domain you now have. I do not see any issue with email quotas on your account, it could be the quota updating was delayed by cache. I was also able to without issues create (and remove) a test email account for...
  6. Anna

    Resolved I can't access to DirectAdmin

    Took a look, and by the looks your account got corrupted in the transfers, DirectAdmin does not fully recognize the user, although it does exist. Sending this to head admin for re-transfer as that would be the best solution.
  7. Anna

    Resolved Apache is functioning normally

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  8. Anna

    Resolved Can not delete database. It looks it is corrupt.

    The database has been deleted.
  9. Anna

    Resolved Apache is functioning normally

    I'm still waiting for reply from the head admin, but it would appear his availability is a bit limited nowdays.
  10. Anna

    Resolved An error has occurred forwarding your sign in

    Most proxies would also be blocked, to prevent bypassing certain rules (we can not provide service in all countries for various reasons). A sudden change of country (common with proxies) would also cause a block on the account. The most recent IP used for posting was blacklisted in...
  11. Anna

    Resolved Haven't logged in for over 30 days. Could you please reactivate my account?

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  12. Anna

    Resolved Apache is functioning...

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  13. Anna

    Resolved Apache is functioning normally

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  14. Anna

    Resolved Apache is functioning normally after changing spam website

    Since you have removed/renamed the ippd.x10.mx domain, it does no longer point to your account, so having that response (Apache is functioning normally) is to be expected in that case. That short notice is the default when the server does not have a matching configuration for the domain that...
  15. Anna

    Resolved An error has occurred forwarding your sign in

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  16. Anna

    Resolved Can not delete database. It looks it is corrupt.

    What is the name of the database that needs to be removed?
  17. Anna

    Resolved Cloudflare

    You are absolutely allowed to use Cloudflare services. You would need to have your own custom domain though for it to work properly, you need to be using their name servers
  18. Anna

    Resolved Apache is functioning...

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  19. Anna

    Resolved Apache is functioning... yada yada

    There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...
  20. Anna

    Resolved create domain

    No, just creating the folder will not create a domain, it will merely create a folder extra. You would need to add it through DirectAdmins interface, under domain setup (there's a button called "Add New"). This also verifies that the domain is not already in use with any other account.
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