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Hi, I changed your include_path to /home/tlocx10h/public_html/ for you. Please could you check again? Thank you,

Hi, You shouldn't need to alter your include_path variable to include a file. Instead, you could include the file relative to your current one. Your file is in /public_html/examples/fragments, but your functions.php file is in /public_html. Therefore, you could use...

A problem caused PHP scripts to fail to execute properly. This meant that dynamic sites would either load slowly, or it would display the 503 Backend Fetch Failed error. The issue has now been corrected. ;)

Hi, The issue on xo7 has now been fixed, and your website now appears to be loading normally. ;) Thank you,

Hi, Our country restrictions are decided based on previous statistics of abuse on our hosting service. We obviously understand that by blocking a country, we will also be blocking legitimate users, but unfortunately, this is the only accurate way we can pinpoint abuse and keep our free hosting...

Hi Jaden, This problem should now be fixed, and your website now appears to be loading normally. ;) Thank you,

Hi, The problem on xo7 has now been fixed, and websites should now be loading normally. Please let us know if you are still seeing these issues. Thank you for your patience! :)

Hello everyone, Thank you for your patience as we looked into this; I really appreciate it. We believe the issues on xo7 have now been resolved, and I'm now seeing sites on this server loading properly. ;) If anyone is still seeing problems here, please let us know. :) Thank you,

Hi CalmirageD88, It looks like your domain change didn't go through completely. I have put it through for you. ;) Thank you,

Hi, We are currently aware of some issues on your server, xo7. Please see http://status.x10hosting.com/ Thank you,

Hi, We are currently aware of some issues on your server, xo7. Please see http://status.x10hosting.com/ Thank you,

Hi, If your account is suspended for inactivity, you can automatically unsuspend it by logging in to your control panel. Accounts are suspended after 31 days, and deleted after another 21 days, meaning that accounts would only be terminated after 52 days total of inactivity. ;) Thank you,

Hi, I am very sorry for the service disruption on xo7; this definitely isn't normal on our free hosting service, nor is this a level of service we accept. I'll briefly post a quick update here. After seeing that xo7 was reporting an abnormally high server load on Christmas Eve, I made a status...

Hi Sean, Please could you try adding your subdomain again? This should now be sorted. ;) Thank you,

Hi, We are currently investigating some performance problems on the server your account is on, which is "xo7". I'm sorry for the inconvenience this is causing. We will provide updates on our status blog at https://status.x10hosting.com/ Thank you,

Hi, We are looking into the sudden stability issues on xo7, and I will provide an update shortly. Thank you,

Hi Melanie, Please could you re-attempt your password reset at the following link instead? https://clients.x10premium.com/login/forgotten You should receive an email with a reset link. Once you click that, you should see a similar-looking webpage where you will be asked to enter your email...

Hi securezo, Sorry about that; I have made a change that should fix this for your account. Please could you give it another try? :) Thank you,

Hi Melanie, I'm so sorry for the confusion; I was checking our free shared hosting account system for a matching account, but it looks like reflection.boa.ac.uk and s1.wikipaedics.org are resolving to an x10VPS IP address. If you are an x10VPS customer, please could you create a new support...

Hi Melanie, Sorry, but I can't find an active hosting account attached to either of those email addresses. "m.knight" does not exist on our system, and "d.maby" had a hosting account that was deleted in March 2013. Thank you,