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We use some blocklists with the mod_security setup to help prevent spam/illegal activities on sites hosted with us, I don't know exactly what lists we do use however, but I'd guess the one I found your IP on is one of them. I did look your IP (the one you posted on these forums from) up at...

You'd have to ask their support for that, we don't provide support for third party apps here.

Once an account is deleted there are no backups left to be restored, as the backups pertaining to deleted accounts would be purged from the system to reduce size of the backup archives. It wouldn't really make sense to keep backups of deleted accounts for a prolonged period of time, at most I'd...

Make sure the from address used is one you have created under email accounts, spoofing the sender by letting the user filling out the form using their email as sender email is not allowed and will be blocked by the outgoing mailserver. For easy handling of emails set their email as the reply-to...

It is likely that mod security is in play here, your IP turned out to be listed on at least one blocklist when checking through https://www.spamhaus.org/lookup/. The good news is the party that have your IP listed does have a self removal tool: https://www.abuseat.org/lookup.cgi

The domain that is attached to your account works perfectly fine for me, showing a wordpress install. It is likely that you tried visiting the domain before it was fully propagated througout Internet (delay can be a few hours, though often less then an hour). If you still see the domain doesnt...

I just tried logging into my own free account without any issues, are there still issues for anyone of you?

I just tried logging into my own free account without any issues, are there still issues for anyone of you?

Your account is on server xo3, so the above examples would not work as those servers does not hold your account. https://xo3.x10hosting.com:2083/ should however work in your case.

Both URLs actually work in this case, they both point to the same login page on the server.

That won't be possible on free hosting, SSH is offered on our premium hosting however (some functions would be unavailable due to the shared hosting environment though)

I just tried my premium account with no issues, are there still problems for you? I have notified premium staffmembers about this as well.

By looking in your cPanel I can see that the database urbanfa3_network does not have an assigned user, meaning that currently urbanfa3_smitty would not be able to connect to the database at all. Under mysql databases down at the bottom of the page there's a section that allows you to add a user...

The people that roams these forums do for the most part not have access to premium hosting, that includes me. And those that do have access might not always look into the offtopic forum as that is not really intended for support requests which may be why the post has had no reply. If you to...

For a free hosting account you can not turn it off, you would likely need to go for premium hosting in that case, I know at least premium offers ability to adjust the settings and I'm 99% sure you can turn it off. You can contact the premium pre-sale staff to make sure though at...

If they use nonstandard ports, that could be a problem as the firewall is locked pretty tightly on free hosting.

The last login our logs show prior to today is on april 21st. Please note that only logins to the SSO will actually count towards activity, going directly to cPanel or using ftp, will not count.

Your domain has been changed as per request, it might take a little bit before the new domain is fully live (dns propagation time). Don't forget to update any scripts you may have installed to reflect this change. Username and password for cPanel/portal/ftp etc remains the same.

You might want to re-run the permalinks as well, especially if you have changed anything from the plain option, changes could also be held up a bit by server cache, we use Varnish to help reduce load and speed up pages some. However, nothing should really have hindered the images from...

A lot of workplaces (and schools) actually block connections on noncommon ports, cpanel port would count as a noncommon port in most cases. If it was our security that for some reason blocked you (except if you ended up in our firewall perhaps) it would probably give a login error rather then...