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  1. Dead-i

    Change Domains

    Hi notorio6, You should be able to achieve this by adding your .org domain as a Parked Domain in cPanel. This is where your domain effectively mirrors your .x10host.com domain. It will still display websitename.org in your address bar, and the user will not see any other differences. :) Thank you,
  2. Dead-i

    xo5.x10hosting down?

    Hi granishe, I can't seem to find your IP address in the firewall right now. Are you still having issues with this? :) Thank you,
  3. Dead-i

    locked out

    Hi nzgizmos, Please could you verify that you are using your x10host.com domain as the FTP Host and your cPanel credentials as the username/password? :) Thank you,
  4. Dead-i

    who should I buy my domain name from?

    Hi sifaka, We offer domain names primarily at the signup form of x10Premum, if you are looking to purchase Premium Hosting. Please see: https://x10premium.com/order Thank you,
  5. Dead-i

    xo5.x10hosting down?

    Hi, Services on xo5 should now be restored. Thank you for your patience. :) Thank you,
  6. Dead-i

    xo5.x10hosting down?

    Hi, We're currently investigating the ongoing issues with xo5. Sorry for any inconvenience caused. Thank you,
  7. Dead-i

    Stuck on sign up pending page

    Hi Marioz, Signups appear to be working fine right now. What domain name are you trying to sign up with? :) Thank you,
  8. Dead-i

    My domain just got suspended...

    Hi, Unfortunately we cannot handle suspension-related inquiries through this support area. Please create an appeal from your control panel if you feel the suspension is in error: https://x10hosting.com/sso/login Thank you,
  9. Dead-i

    What does optimize website do?

    Hi, Although I've never seen this particular feature in cPanel, I believe it is used to control mod_deflate. Please take a look at this wiki article for more information: http://httpd.apache.org/docs/2.2/mod/mod_deflate.html Thank you,
  10. Dead-i

    Help domain problem

    Hi, You can finish your domain's setup by adding your domain as a Parked Domain in cPanel. This will have your domain display exactly the same as your main domain. :) Thank you,
  11. Dead-i

    Help domain problem

    Hi, Please could you ensure that you have added your domain as a Parked or Addon domain in your cPanel? :) Thank you,
  12. Dead-i

    Experiencing redirect loop on login

    Hi, Your IP address was automatically blocked by our system firewall. I have removed the block; please could you try again now? :) Thank you,
  13. Dead-i

    who should I buy my domain name from?

    Hi sifaka, You can purchase a domain from any other domain registrar, and then point your domain to our nameservers. Personally I do not have much experience with domain registrars; someone else on the forums may have a good experience with a particular one. :) To my knowledge, we don't sell...
  14. Dead-i

    Help! I cant sign into cpanel anymore!

    Hi habboon3, I have reset your domain's DNS records. Are you still having issues logging in? If so, please could I have the URL that you are logging in from? :) Thank you,
  15. Dead-i

    Help! I cant sign into cpanel anymore!

    Hi, Your IP address was automatically placed in the system firewall for failed login attempts. I have removed the block; please could you try again now? :) Thank you,
  16. Dead-i

    Stuck on "Sign in Successful"

    Hi, I have also removed your IP address from the system firewall. :) Thank you,
  17. Dead-i

    How Do I get CloudFlare on my account

    Hi, I have installed CloudFlare on xo5. Please could you check again now? :) Thank you,
  18. Dead-i

    A question on hiding paths in Urls

    Hi jarodpho, As we are a Linux hosting service, filenames are case sensitive, which is why you are seeing a Directory Listing on your site. Please could you rename your Index.html file to index.html (without the capital "I" at the start). Once you have done this, you shouldn't see "Index.html"...
  19. Dead-i

    How to connect to FTP client FileZilla

    Hi jarodpho, Sorry, I was unaware you had created an FTP account in your cPanel. The Connection Guide in cPanel should work fine; are you definitely including the second part of the username (@mydomain.com)? :) If you're having issues with the FTP user you just created, you might want to try...
  20. Dead-i

    How to connect to FTP client FileZilla

    Hi jarodpho, Please could you confirm that you are connecting to your main elementfx.com domain as your FTP Host, and using jarodpho as your FTP username? :) Thank you,
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