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Hi, I've restarted MySQL on xo1, as it appeared to be under heavy load. Are you still having these issues, and if so, please could I have a link the page running slowly? :) Thank you,

Hi studio52, Welcome back to x10Hosting! :) I understand that there were quite a few issues after the server migrations a few months ago, but it has proved worth it in the long run. ;) Thank you,

Hi fortissi, Sorry about that; this should now be resolved for your account. :) Thank you,

Hi abcnewsx, Strangely, your account appears to exist on two servers - one account bearing your files and the other not. Your domain appears to be pointing to the account without your files, which is why you are seeing this message. I'm not so sure how this may have happened, but regardless...

Hi iberclan, Thank you for alerting us to this issue. We're investigating why this may be happening. :) Thank you,

Hi Tom, It appears that there is no hosting account linked to your forum account. Please could you associate your accounts, by going to Support in the top right corner of cPanel, or please could you provide me with your cPanel username? :) Thank you,

Hi leftyli2, Sorry about that. This should now be resolved for your account. :) Thank you,

Hi mstoffel, Just to add to what @essellar said, I've switched you over to the cPanel x3 theme for now. Please don't switch back until you are below your disk limit. :) Thank you,

Hi flyoutcricket21, Your IP address appears to be changing. For security reasons, cPanel will verify that your IP address does not change during your session. Are you browsing from a public or mobile network? :) Thank you,

Hi Elena, We recently switched our web server from using Litespeed to a combination of Apache and Varnish. Unfortunately Apache is a little less lenient on how it handles .htaccess errors, and this was causing the sudden Internal Server Error. Strangely, the .htaccess file causing trouble was...

Hi Elena, There was a .htaccess file in your main home directory causing this issue. I've commented out this line, and your site is now loading. :) Thank you,

Hi Sapphiru, I've run a full restore on your account. Are things looking any better now? :) Thank you,

Hi imarket2, Sorry about that - this should now be fixed for your account. :) Thank you,

Hi, I've run a quick fix on @afffsddx @nashvil2 @andysonx until this is resolved. Sorry about that. :) Thank you,

Hi nation13, I've fixed this for your wp-admin directory, by appending a line to your .htaccess. :) Thank you,

Hi nation13 and tanak.sources16, I've run a quick fix on both your protected directories. Please could you confirm whether this is now working? :) Thank you,

Hi Sapphiru, It appears that your account is missing some crucial core files, and this may be causing this error message. In order to resolve this, we would effectively have to reinstate your account. Once this has taken place, I can then restore your files and databases. Would you be happy...

Hi demondwh, On our free hosting service, we have a hard file limit set on the server to prevent abuse, which is capped at 50,000 files. It appears that your account has exceeded this limit, at approximately 51,000 files, which is why you are receiving this error message. Are you able to remove...

Hi caochanx, This appears to have already been resolved for your account. :) Thank you,

Hi eezeee, It appears that your account was suspended due to a compromised WordPress installation. Although the files have been removed, your database may be still intact. If this is the case, you could create a brand new, clean WordPress installation, but have it read the data from your old...