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  1. Dead-i

    CNAME?

    Hi cositasd, You can change this within cPanel. However, this feature is only available from our cPanel x3, and not from our simplified Basic theme. Please switch to cPanel x3 when doing this, by selecting "Switch Theme" in the top right corner of your cPanel. Once you have switched, please...
  2. Dead-i

    503 Backend Fetch Failed

    Hi forumall, Your website appears to be loading fine at this time. Is there a specific page having issues? :) Thank you,
  3. Dead-i

    CSS not updating on page

    Hi, On our free hosting service, we employ a cache server to help speed up our customers' site loading speeds, by temporarily caching static data, such as HTML or CSS files. Although this is very useful for accelerating your website's speed, it can be useful to disable the caching for...
  4. Dead-i

    Can't access FTP

    Hi Agent1234, Great to hear you got FTP working. :) You can link your accounts by clicking on the grey "Visit Forums" button on the page you provided a screenshot of. When you click Visit Forums, a dialog box should appear with the option of linking your account: Thank you,
  5. Dead-i

    Suspended account not unsuspending

    Hi noutatea, The issue with your account is that it is currently suspended by our administration. Please file an appeal from your control panel if you feel this is in error. Thank you,
  6. Dead-i

    Index of/ Wordpress Problem

    Hi clarklou, You can have your WordPress installation show directly on your website, by having all your WordPress files in the public_html folder. This will prevent the "Index Of /" message. :) Thank you,
  7. Dead-i

    Exceeded Quota?

    Hi ptx10mxa, If you are having issues with a cron job's email and wish for the emails to stop, you could pipe the command to /dev/null, like this: mycommand >/dev/null 2>&1 Thank you,
  8. Dead-i

    Problem with Domain Redirection

    Hi nicolasf, I don't see any redirection occurring at that domain name. Please could you try clearing your cache if you're still having issues with this? :) Thank you,
  9. Dead-i

    Problem with Domain Redirection

    Hi Nicolasf, Which domain name is having issues? :) Thank you,
  10. Dead-i

    phpMyAdmin cannot download database backups

    Hi, To my knowledge, this issue was resolved, and I'm very sorry to hear that you're still having issues with this. We were aware of this issue a few months ago, as you mentioned, and we implemented various fixes to our MySQL server, to the point where we completely replaced our MySQL server...
  11. Dead-i

    Problems with custom domain

    Hi orbitalx, Sorry about that. The issue was affecting newly-created parked domains on xo5, and this should now be resolved. :) Thank you,
  12. Dead-i

    pani mode... parked domain not working?

    Hi beautyx2, I apologise for this. The issue was affecting newly-created parked domains on xo5, and this should now be resolved. :) Thank you,
  13. Dead-i

    Can't access FTP

    Hi Agent1234, I can't seem to find a hosting account linked to your forum account. Please could you associate your accounts by going to the Support section in the top right of cPanel? :) Also, please could you tell me what username you are using to connect to FTP? :) Thank you,
  14. Dead-i

    Index of /

    Hi beautyx2, This was an issue affecting certain newly-created parked domains on our new free hosting server, xo5. I've resolved this issue, and this should now be fixed for your domain name. :) Thank you,
  15. Dead-i

    Exceeded Quota?

    Hi ptx10mxa, I've deleted the emails, and your account is now under the limit. :) Thank you,
  16. Dead-i

    Hi everyone

    Hi modhappy, Welcome to x10Hosting! :) We don't place any ads on any of our free hosting sites, but instead, x10Hosting survives mostly off our premium services, like our prime membership, x10Premium, and x10VPS. ;) Thank you,
  17. Dead-i

    Unsuspend

    Hi brianspl, This should now be resolved for your account. :) Thank you,
  18. Dead-i

    Exceeded Quota?

    Hi ptx10mxa, You have approximately 54,000 cron emails stored in your account, sent between August and September, which is causing this. Would you be happy with me deleting these? :) Thank you,
  19. Dead-i

    Xperia Life

    Hi xperial2, Please could you ensure that you are logging in at https://x10hosting.com/sso/login using the username xperial2? :) Thank you,
  20. Dead-i

    Suspended account not unsuspending

    Hi, This should also be fixed for your accounts. :) @tomsokalski75 I can't seem to find an account associated with your forum account. If you are still having issues with this, please may I have your cPanel username? :) Thank you,
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