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Hi, Signups appear to be processing fine currently; there may have been some server issues when you submitted your sign up. Please could you try re-submitting your signup and let me know whether you still get the same error? :) Thank you,

Hi bradleyx, This should now be fixed. Sorry about that. :) Thank you,

Hi, The server itself is now back online, though our web server is not yet operational. We will post more information on our status blog once xo2 is completely functional again. :) This is incorrect. This issue was new, and our web server and cPanel had failed as a result of this; the control...

Hi halohub1, You should be able to manage your database users' privileges from within cPanel rather than using MySQL commands. In your cPanel, please go to MySQL Databases, and then assign your database user to your database. You will be asked what permissions you would like to grant. :) Thank...

Hi sontechs, I resolved this in another thread. :) http://community.x10hosting.com/threads/500-internal-server-error.195181/#post-936165 Thank you,

Hi homerthingy65, Your website appears to be referencing images and other data from another website, and the browser is getting an incorrect response from this server, suggesting it may be blocked. Could you please verify that the .org domain the data is being pulled from does not have Hotlink...

Hi, We are continuing to work on the issues affecting xo2 and I apologise for the inconvenience this has caused you. From what I've read in this topic, it seems that there is some confusion as to what this outage involves, and I will do my best to briefly clarify what is happening. :)...

Hi sontechs, You had the following line in your .htaccess file which was causing problems. I've commented out the line for you. ;) Directoy listing Thank you,

Hi, We have taken xo2 down for maintenance while we fix an issue affecting certain services. This server will be back online as soon as possible. :) Thank you,

Hi, We have taken xo2 down for maintenance while we fix an issue affecting both our web server, cPanel and other services. This server will be back online as soon as possible. :) Thank you,

Hi, This should now be resolved. Thank you for reporting this. :) Thank you,

Hi realmon2, Your control panel is cPanel at heart, but you are using our custom x10Hosting Basic theme. It is completely understandable, however, if you wish to switch to the standard theme. To do this, please select "Switch Theme" in the top right corner, and choose "Switch to cPanel x3". ;)...

Hi, At what URL exactly are you redirected to when you receive the "Login is invalid" message? :) Thank you,

Hi brianspl, There were a couple of problems with your .htaccess file that was causing this. You had a line starting with the word ".htaccess", which is an invalid command, and I have commented out the line. Additionally, your Order commands had a space ("deny, allow" instead of "deny,allow")...

Hi, I've run a quick fix that should resolve this for your account. Please could you try again now? :) Thank you,

Hi, Please could you ensure that you are simply using mitteleu as your username, and the password you are using is the same one you use to login to cPanel? :) Thank you,

Hi verlagmeyer75, Please could you confirm that you are using mitteleuropa.x10.mx as the Host and port 21? :) Thank you,

Hi verlagmeyer75, Please could you try this in another FTP client and let me know what error message you are receiving exactly? :) Thank you,

Hi verlagmeyer75, That may have be due to our cache server. We employ a cache server to help speed up our customers' site loading speeds, by temporarily caching static data, such as HTML or CSS files. You can disable this by appending this line to your .htaccess file: As for FTP, you should...

Hi verlangmeyer75, What exactly do you see at your main domain name? At the URL you provided, I can see a HTML page with a grey background. :) Thank you,