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  1. Dead-i

    [Split] Account Stuck at Unsuspending

    Hi, What domain name are you trying to sign up with? :) Thank you,.
  2. Dead-i

    [Split] Account Stuck at Unsuspending

    Hi schedul4, I am aware of the PM you have sent me. However, I was inquiring on your relationship with djmontan, as we only allow 1 free hosting account per individual. ;) Thank you,
  3. Dead-i

    Site is giving HTTP 500 Internal Server Error

    Hi nation13, One of your WordPress MySQL tables, wp_options, had crashed, which was causing this error to appear. I have repaired the table, and your site should now be working again. :) Thank you,
  4. Dead-i

    [Split] Account Stuck at Unsuspending

    Hi schedul4, I'm sorry that you hadn't received a response up to now. I took a look at your posts, and judging by previous support tickets, it looks like you already have an account under the username djmontan. Would this be the account you are having trouble with, or are you trying to create a...
  5. Dead-i

    Unable to access cPanel

    Hi thewillw, What error message are you receiving, exactly? :) Thank you,
  6. Dead-i

    server xo5 - Error 503 Backend fetch failed

    Hi bdistler, Please could I have a link to the page having issues? xo5's web server appears to be online. :) Thank you,
  7. Dead-i

    Default Web site error

    Hi gphotosx, Personally I'm not too experienced with CloudFlare, as it is a third-party company, but I've noticed that your domain is actually pointing to 198.91.80.2 rather than 198.91.81.2. The former is our nameserver IP address rather than xo1's, which is why you are seeing the Default Web...
  8. Dead-i

    Lost email account

    Hi, I took a look into why this may be happening, and it appears that the files for your email account exist internally, but cPanel is not recognising the email account. I forced a refresh on the Basic control panel, and the bar you were seeing appears to have now returned to 0 email accounts...
  9. Dead-i

    Lost email account

    Hi babis.tuc92, I can't seem to find an account with that username. Please could I have your main domain name instead? :) Thank you,
  10. Dead-i

    Lost email account

    Hi, I can't seem to find a hosting account linked to your forum account. Please could you link your accounts, by going to Support in the top right of your cPanel, or provide me with your cPanel username? :) Thank you,
  11. Dead-i

    recreating my deleted account www.mitteleuropa.X10.mx

    Hi verlagmeyer75, I've resolved the quota issue. Please could you try again now? :) Thank you,
  12. Dead-i

    Help on pointing domain

    Hi delicia4, For security reasons, cPanel checks that your domain is pointing to our nameservers before you can create a parked or addon domain. What issue are you having when setting nameservers from your domain registrar? :) Thank you,
  13. Dead-i

    Can't log in to phpmyadmin

    Hi scottsc2, I've run a quick fix on your account that should resolve this issue. Please could you try again now? :) Thank you,
  14. Dead-i

    I need some help with my parked domain

    Hi Jose, It is likely that your web browser is caching the redirection to the 404 page. Please could you try clearing your browser's cache and try again? Your site appears to be loading fine right now. :) http://x10hosting.com/wiki/Cache Thank you,
  15. Dead-i

    Error 503 Backend fetch failed

    Hi dekstar2, What are you doing exactly when you receive these 503 error messages? Your site appears to be loading fine at this time. :) Thank you,
  16. Dead-i

    I need some help with my parked domain

    Hi Jose, Great - I can see your nameserver settings fine now. :) A line in your .htaccess file was causing you to be redirected to the 404 error page, which I have now commented out, and your site now appears to be loading fine. ;) Thank you,
  17. Dead-i

    I need some help with my parked domain

    Hi Jose, Great to hear from you again too! :) Your domain appears to have been setup fine on cPanel, but currently I'm seeing your .com domain as still using GoDaddy's redirection. Sometimes there can be a delay in nameserver changes, and this may be why this is happening, but just to be safe...
  18. Dead-i

    More email addresses?

    Hi terrorb2, Unfortunately we do cap the number of email addresses on our free hosting service, though our Prime plan may be beneficial to you in this case. Our Prime package doubles all your limits, which means you get double the amount of email addresses, databases, domains, CPU and memory on...
  19. Dead-i

    I need some help with my parked domain

    Hi Jose, From GoDaddy, you should have the option to change your domain's nameservers. Instead of using Redirection, please could you change your domain's nameservers to: ns1.x10hosting.com ns2.x10hosting.com Thank you,
  20. Dead-i

    Error 503 Backend fetch failed

    Hi dekstar2, The 503 error is automatically thrown by our cache server when the page you are trying to access does not respond in an appropriate time, which normally means the script failed to give a response in 30 seconds. This should not happen under normal circumstances, as PHP scripts...
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