Search results

  1. Dead-i

    Email Accounts / No Accounts Found

    Hi pf4public45, I'm very sorry that this thread slipped by. I have forced cPanel to re-check your email account quota, and it looks like your email account statistics have now returned back to 0. Please could you try recreating the email accounts that went missing and let me know how it goes...
  2. Dead-i

    FTP Accounts not shown and limit of accounts reached

    Hi jabalies, I took a look at this, and it appears that cPanel is currently failing to modify its FTP configuration file. This is because your account has exceeded the inode limit (files, directories and emails) of 50,000. Your account currently has approximately 57,000 files stored in total...
  3. Dead-i

    IP Blocked by Firewall

    Hi granishe, I have removed your IP address from the system firewall. ;) Thank you,
  4. Dead-i

    Stuck on "Sign in Successful"

    Hi gradinx1, I have removed your IP address from the system firewall. ;) Thank you,
  5. Dead-i

    Forum not loading

    Hi theteamk, It seems that your SMF forum is running into a fatal PHP error when running, which is normally caused by a mod. By default, we hide any error messages from public viewing, which is why you are seeing the blank webpage. To display error messages, please go to "Switch PHP Version" in...
  6. Dead-i

    Stuck on "Sign in Successful"

    Hi mndooley, Thank you for the PM. I have removed your IP address from the system firewall. :) Thank you,
  7. Dead-i

    Hosting Account Space Upgrade

    Hi George, Your account has already been automatically upgraded to unmetered disk space as you are a Prime hosting customer. :) Thank you,
  8. Dead-i

    I can't sign in my account

    Hi chansx10, No problem! :) Our server automatically checks incoming login attempts and blocks IP addresses that excessively fail to enter correct credentials. I'm not so sure why this may have happened exactly for you in this case, but please let me know if it happens again. ;) Thank you,
  9. Dead-i

    I can't sign in my account

    Hi Jordan, I can't seem to find your IP address in the system firewall. What issue are you having exactly when logging in? :) Thank you,
  10. Dead-i

    I can't sign in my account

    Hi chansx10, It looks like you were automatically blocked by our system firewall. I have removed the block; please could you try again now? :) Thank you,
  11. Dead-i

    Movable Type Installation Error

    Hi mythusma, I'm sorry, but we do not support Perl officially on our free hosting service. Maybe you could use another CMS instead? :) Thank you,
  12. Dead-i

    Email not sending from parked domain address, but sends from @x10host address file

    Hi, I have corrected the permission issue with this particular file. Are you still having issues logging in to this email account? :) Thank you,
  13. Dead-i

    Deleted .htaccess by mistake

    Hi crafted2, If you are intending on running your Vanilla installation purely on a subdomain, it may be best to use a RewriteBase of / rather than /community to get around this issue. I've switched out the commented line for "RewriteBase /", and it looks like that path is no longer appearing...
  14. Dead-i

    xo4 server not responding

    Hi Chris, Thanks for contacting us on Twitter. Are you also having this issue when opening your website, or are you only getting this when logging in to cPanel? :) Thank you,
  15. Dead-i

    Deleted .htaccess by mistake

    Hi crafted2, I commented out one of the lines in your new .htaccess file, and your site is now working. :) Thank you,
  16. Dead-i

    Issues with X02

    Hi, It seems that your MyBB installation is currently configured to stop loading if the entire server's load spikes above 5.0, though very minor spikes in the server load, such as this, is fairly normal on a hosting server of this size. In your MyBB configuration, please change the "load"...
  17. Dead-i

    Hosting Account Space Upgrade

    Hi, Sorry about that; it looks like the change didn't fully go through. Please could you try again now? :) Thank you,
  18. Dead-i

    Stuck in never ending loop with cpanel login failing.

    Hi visibled, I have removed your IP address from the system firewall. :) Thank you,
  19. Dead-i

    Missing MySQL privileges

    Hi webtech2, To setup WordPress, you will need to create your MySQL database through your cPanel. Please go to "Databases" at the top, and then create a new MySQL database and MySQL user for WordPress. :) Thank you,
  20. Dead-i

    PHP is missing the mbstring extension

    Hi derbygho, We have mbstring installed on all our free hosting servers. However, it looks like your account specifically had mbstring disabled, for some reason. I've re-enabled this for your account; please could you try again now? :) Thank you,
Top