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Hi taha116, Welcome back! What web browser are you using to sign up? :) Thank you,

Hi, Please stop spamming this issue on our forums and posting the issue in older topics. It does not make us tend to your problem quicker. ;) Our outgoing mail filter and incoming mail server appear to be working fine at this time, and I successfully sent an email to my xo1 email account fine...

Hi pcinfini, We run a cache server on our free hosting servers to help speed up our free hosting users' websites, by caching static files. Though this is very useful for helping load speeds, it can delay updates to static files. Fortunately, you should be able to disable this feature by using...

Hi mythusma, By default, your cPanel will be using the x10Hosting Basic theme. We skin cPanel to simplify managing a website for new users. You are free to switch to the normal cPanel theme by choosing "Switch Theme" in the top right, and then "Switch to cPanel x3". :) Thank you,

Hi Kyle, The "Redirecting" page should appear when the user navigates to an x10Hosting site that hasn't been created yet, and shouldn't be appearing on your website. This suggests that something in your WordPress installation might be retrieving a page incorrectly. Please could you try...

Hi terrorb2, Thank you for the request. Your account has been upgraded. :) Thank you,

Hi planetcu, Your IP address was automatically blocked by our system firewall. I've removed the block. :) Thank you,

Hi, I'm sorry that this thread slipped by. Your IP addresses were automatically placed in the system firewall due to numerous failed login attempts. I've removed the block; please could you try again now? :) Thank you,

Hi, You were automatically blocked by our system firewall for a large amount of failed login attempts. I have removed the block; please could you try again now? :) Thank you,

Hi, Welcome to x10Hosting! Our signup automatically checks whether you have already signed up today based on your IP address. Do you share your internet connection with anybody else, such as in a corporate environment? :) Thank you,

Hi marshalm, When you created your MySQL user, you will have been asked for a password, which is what you will need to give to Moodle. :) If you are unsure what password you chose, you can delete and recreate the MySQL User that you created with a different password. You can do this by going...

Hi canadaun, I've re-run the fix I applied a few days ago, so that you can continue with building your website. I understand that you are having problems implementing PayPal's XML Code. However, our site builder software is third-party, proprietary software that we include in all our users'...

Hi bmazokax, I'm very sorry to hear that things aren't going so smoothly. I am looking into why you may be receiving these issues with our Basic software installer, but in the meantime, please could you try using Softaculous to install your scripts? :) You can do this by switching to cPanel...

Hi wmneo, Your account (username "wmneo") appears to be suspended for inactivity, but not terminated as that error message seems to suggest, and you should be able to login and unsuspend the account yourself. Are you certain that you are logging in with the right credentials? Thank you,

Hi bmccoy11, Are you still receiving these issues after outage earlier on xo3? :) Thank you,

Hi, We were having a few issues earlier on your server, xo3, which have since been resolved. Your site now appears to be loading fine. :) Thank you,

Hi, This server, xo3, is experiencing some issues right now. We are actively working on bringing this server back online. :) Please see our status blog for further updates. ;) Thank you,

Hi, Your account appears to be on xo3, which is experiencing some issues right now. We are actively working on bringing this server back online. :) Please see our status blog for further updates. ;) Thank you,

Hi berniex2, It looks like there was a problem with your domain's DNS entry. I have corrected the issue, and your site now appears to be appearing fine. :) If you are still having problems accessing your site, this may be due to DNS propagation. This should clear up over the next few hours...

Hi, Your site appears to contain a very large 3840x2400 image. Perhaps you could scale this image down? :) Thank you,