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We would not change the password on any account, and the password should be the same as you use here at the forums. Are you using your email address or the cPanel username when you login to the portal? Both should work, but if you have issues using one of them you could always try the other as a...

The IP you currently post from is NOT in the firewall block with us, so from our side there should not be anything stopping you from accessing your account. Are you both connecting from within the school network? Some schools/workplaces actually block the port cPanel, and thus our portal since...

The account you setup will have a user in the form user@domain.x10.mx, you need to use the full username including @domain.x10.mx. In determining what actually goes wrong it would be very helpful if you pasted the full error you get in your ftp client when trying to connect.

There's no hosting account attached to the forum account you are currently posting from. Please use the proper one for requesting help. If you do not know what the attached forum account is, or wish to change it, please log into the portal and go to "Get Support" -> "Visit Forums". On the pop up...

How long ago did you make the change? There is something called propagation time to consider, usually sorted within a couple hours, but in rare cases it can take longer. On a site that lets you check the propagation it seems only two of the tested locations is aware of the change...

you would need to check the code in the files that reference that page, filename/path must match the code for your link. For instance if your file is /Sportsgames.html the code for the link would be <a href="Sportsgames.html">link text></a> In the above example I suspect that the code looks...

That would be my IP indeed.

We do see them, or the community volunteers point them out to us by other contact means. Sometimes there's a thread or two overlooked that does not get a reply when it has been sorted out though, especially if it is a big number of threads reporting the same thing. The issue with login were...

What errors, if any? What happens when you try using it?

Works fine for me, if you still don't see it properly please try clearing your browser cache.

There's no hosting account attached to the forum account you are currently posting from. You need to post from the correct forum account in order for us to be able to help you with this. If you don't know which forum account is attached to your hosting, or wish to switch to have this one...

You do not currently qualify for that. See this thread for information about the requirements: http://community.x10hosting.com/threads/did-you-know-we-offer-unlimited-disk-quota-learn-more-here.173837/

We've been experiencing the exact same issue on our homepage that also uses cloudflare, it is however (in our case at least) an error on their side. If it is persistent you might wanna try contacting them and giving them the ray ID as that could help them identify the issue. As a last resort...

With a domain you got for free from us you can not do that. You can only change name servers for custom domains you have acquired from a domain registrar.

As I thought that would be a case for the premium support located at https://clients.x10hosting.com/clientarea.php If you don't know your details there should be an option to recover password at the login page.

We no longer offer a development package so I'm unsure if that would fall under the free hosting support (which is these forums) or premium hosting support which is located at https://clients.x10hosting.com/clientarea.php. I recall seeing the development package offered a few years back though...

That would be due to the fact you have a redirect setup (in your case by the code inside index.html). To achieve what you want, assuming you want to have the address pristinehealth.org/wp for your site which currently is located at elise.x10.mx/wp you should remove the addon domain...

What email provider would that be? (don't give the full email address, just let us know the provider)

You are correct that a parked domain would show the same content as your free x10hosting domain. What error do you get when trying to add the domain as parked in your account? And what is the doman in question? Once you have set the domain to use our name servers at your registrar it shouldn't...

Are you still getting any errors? If so could you please provide the ray ID that the error gives?