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Switched! :)

Sorry - I fixed this a little bit earlier, just didn't manage to post back as the forums were running a bit sluggish. :) A "www" record was missing from your main domain's DNS entry. I re-added the record and it seems to be working again. If your "www" address still isn't resolving correctly...

We're a web hosting company - not a file hosting service. It appears that OwnCloud's primary purpose is to privately host files, which isn't allowed as per the Terms of Service. Users shouldn't have a freely-used uploader script on their site either, nor should they be using their account as a...

Hi igpwdx10, I've temporarily switched your cPanel over to the standard cPanel x3 theme, as the self-switcher is currently having problems. As for the PHP zip issue, I don't really see a reason for it being installed. Why do you need it? Thank you

Hi mish440, If you open your database in phpMyAdmin, do the tables look intact? Thank you

Hi leedstem, Some SMTP problems were fixed on the server you are on (XO2) as far as I am aware. Are you still experiencing these problems? Thank you

Hi Gill, Sorry for the delay in a reply - this thread seemed to have slipped by. This is likely because you are using our simplified x10Hosting Basic control panel, and it is not recognising your files as what it classes as a "website" since you've never used it before. Your data is completely...

No problem :)

The syntax error would be an issue with your code, and is not hosting-related. :)

Great. I'll close this thread as it's solved, but please make another topic should you have any further problems. :)

I'm unable to find an active hosting account associated with your forum account. What was your domain name? It was removed, as we do not have any active Spanish staff and we can only provide support in English.

I've responded to your other post in a different topic: https://community.x10hosting.com/threads/switching-from-basic-to-cpanel-v3.193106/page-3#post-927172 Sorry! :( Responded to your other topic I've forcefully changed your theme from the backend until the self-switcher is fixed. Sorry for...

I'm not seeing a hosting account associated with your forum account. Please link your forum account by clicking "Get Support" in your cPanel.

Changed @jawcsx10, @scismith, @grandda2, @tctpcrio, @eye3dsx1, @intotech. Sorry for the problems. @darknessiseek @coaster3000 I'm not seeing an account associated with your account to temporarily switch. Please go to "Get Support" in cPanel and link your hosting and forum accounts.

Yes, our staff our working through these requests one-by-one, starting from the oldest first. Please be patient :)

Have you been able to change any of your files since the recent migration to the new servers? I'm slightly confused by this comment, considering you waited only 5 minutes for a response. Our premium service is staffed by 24/7 support, whereas on free hosting the support system is run by...

Your account should be terminated within a matter of minutes. Thank you for using x10Hosting, and apologies for the troubles you had with the self-deletion option in cPanel. :)

I've queued your account for termination and it should be terminated in a matter of days/weeks. In the meantime, your account is deactivated, as it is essentially suspended until it is fully terminated. If you would like me to fully terminate your account ("hudson" on Absolut/XO1) then please...

This is just a temporary fix until the self-switcher is fixed :) No problem :)

No problem :)