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  1. Dead-i

    The MySQL server is currently offline.

    I am very sorry that you feel this way about the forums. If you have any suggestions on how we can improve response times, I would be grateful. None of us are paid, and we are all volunteers with our own lives. We can't get paid, obviously - it's free hosting. Really, I, like all of our other...
  2. Dead-i

    MySQL Server having issues?

    Hi, @caftpx10 Both your sites now seem to be working for me. Has this now been resolved? @shiromar You look to be on a different server to the original poster. If you are still having issues, please could you create a new thread and we'll look into it. :) [Moved to Free Hosting] Thank you,
  3. Dead-i

    Post-Migration Files Missing

    Hi clarlune, Yes, this was as a result of our recent server migrations. It appears that, for some reason, the permissions on your files were not correctly set when we migrated your account. I've now fixed your file permissions, and your cPanel and website should now be loading fine. We can...
  4. Dead-i

    Unable to log in or access site

    I'm not seeing an active account under that username. It may have been terminated for inactivity; when was the last time you logged into your cPanel?
  5. Dead-i

    Php limit

    Does this software actually refuse to install because of these limits? Software like this shouldn't be using as much RAM as 128MB, and no way should a single script be running for 120 seconds.
  6. Dead-i

    Registration from Portugal

    I'm afraid not. The country restrictions are determined in this way because we have previously had a significant amount of abuse come from different countries. We try to review the restrictions when we can, however. :)
  7. Dead-i

    Is There A Limit To Inactivity Unsuspensions?

    I've reapplied the unsuspension to your account, and your website is now loading fine.
  8. Dead-i

    Registration from Portugal

    Hi Daniel, Thanks for your honesty by asking first, but no, sorry, we do not allow people to bypass the restrictions in this way. We do check accounts to ensure that they do not attempt to bypass our restrictions in this way, by tracking amongst other things, the IP addresses and location used...
  9. Dead-i

    Can't login to x10Hosting Cpanel

    Hi longvu29, It looks like there were some file permissions on your account's data, as a result of the migrations we recently had. I've now fixed the issues with your account. Are you able to login now? Thank you,
  10. Dead-i

    I try to login in, says i have no websites.

    Hi srdudley46, What you are seeing is our custom "x10Hosting Basic" control panel, which is actually cPanel in essence, but with a simplified look and feel for people who have never used cPanel before. We offer customers with the choice between this panel and the standard cPanel theme, which is...
  11. Dead-i

    Unable to log in or access site

    Hi wolfclan, I'm not currently seeing an active hosting account linked to your forum account. What was your account username? Thank you,
  12. Dead-i

    How can I configure my emails to forward to outlook?

    Hi zoritecx, In your cPanel, in the list of email accounts, you should see a button that says "Configure Mail Client" (you may need to use the dropdown in the list for cPanel x3 for the option to appear). Please click on this to display the details you need to give to your email client. Thank you,
  13. Dead-i

    login succesful but not continuing to cpanel

    Hi stephe91, Please could you verify that there are no firewalls, proxies or routers in place that could be blocking port 2083. Many workplaces and schools tend to do this. Thank you,
  14. Dead-i

    404 Errors?

    Hi tinylin2, I'm able to load the site at tinylink.biz fine. If you are still having issues, please could you try clearing your browser cache? Thank you,
  15. Dead-i

    Still no Cpanel

    Sorry, but I'm still not able to find your account. What is your domain name?
  16. Dead-i

    Still no Cpanel

    Hi, I'm not seeing a hosting account linked to the forum account "helcoopx". Please could you post from the forum account associated with your hosting account, or provide me with your cPanel username. Thank you
  17. Dead-i

    Database Backup - socialwoot

    Hi socialwoot62, I'm very sorry for the delay in my response. I've now restored the database to our most recent backup, and I'm seeing old posts there currently. Please could you verify that everything is working again? Thank you,
  18. Dead-i

    Domain name

    Hi dirugutx1, What domain do you wish your main domain to be changed to? It must be suffixed with one of our subdomains, which are: .x10host.com .x10.mx .x10.bz .elementfx.com .pcriot.com Thank you,
  19. Dead-i

    hi all!

    Hi, welcome to x10Hosting. :)
  20. Dead-i

    Not Loading

    Hi acapurias, Your website is fine. The issue here was that your personal IP address had been blocked by our server's firewall. I've now removed the IP from the firewall. Are you still having trouble accessing the server? Thank you,
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