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  1. Anna

    my uploaded files are gone? (cry)

    You would need to open a support ticket for that one, see instructions at: http://x10hosting.com/forums/news-announcements/179045-support-tickets.html
  2. Anna

    Account creation queue

    I believe that the queue may actually be temporary halted due to server maintenance. No way to tell how long the actual creation queue is though.
  3. Anna

    Unable to create account: We've detected that you've already registered with us today

    Re: Unable to create account: We've detected that you've already registered with us t Could you please give the exact, and full, message you are getting when you sign up? If you connect through any kind of proxy you would get blocked, there's no way around that one, and if I'm not mistaken the...
  4. Anna

    Disk Space

    If you think you'll be needing as much as 200Gb I would recommend that you study the terms closely so you can make sure your site complies with that, you can find the terms at: http://x10hosting.com/terms
  5. Anna

    Unable to create account: We've detected that you've already registered with us today

    Re: Unable to create account: We've detected that you've already registered with us t You either wait 24 hours, or you could tell me what IP you are signing up from and I could remove that block.
  6. Anna

    Question about Premium or Illuminated upgrade

    Guess I missread it as apache :) Anyways, no matter what hosting package you have, if you upload copyrighted contents you do not have the right to distribute it would be disallowed by ToS, whether uploaded for private use or not.
  7. Anna

    Question about Premium or Illuminated upgrade

    To host your own server (any kind of actually), you would need at least a VPS.
  8. Anna

    Queue Wait

    The queue will resume to run from the point where it was stalled.
  9. Anna

    DNS, the problem while adding new domain.

    Can you please try now?
  10. Anna

    Unable to create account: We've detected that you've already registered with us today

    Re: Unable to create account: We've detected that you've already registered with us t It is based on IP, each IP can only sign up once every 24 hours. We implemented that to prevent people from signing up for multiple accounts, unfortunately some legit new users get caught in this as well...
  11. Anna

    Hey Everyone

    mysql server had a temporary halt, should have been sorted pretty quick after it went down.
  12. Anna

    MYSQL offline?

    Should be back online now.
  13. Anna

    Hey Everyone

    The password is linked to the username you connect to the database with, not the database itself. If you change password for that username, as you did, you would need to go to filemanager and find the configuration file for your script of choice, often called "config.php" and located in the...
  14. Anna

    Hey Everyone

    First of all it is not good practice to use your cPanel username/password for mysql access, which by the look of it is what you are doing. This means that if you changed the password for your account you'll need to change the password for mysql in the config file of your script to match that new...
  15. Anna

    Really... somebody of support can explain what happen?

    PDO should be re-enabled in a near future, there's currently work being done to Stoli.
  16. Anna

    Unmetered Disk Space

    Yes. For further information see: http://x10hosting.com/forums/news-announcements/172734-disk-space-policy-change.html
  17. Anna

    i am new and can i add adult contents...

    Nope, adult content is not allowed on free hosting, see ToS. You can have it on premium hosting though, as long as it is legit by US laws.
  18. Anna

    Delete account

    In order to delete an account, please open a ticket through your account portal requesting termination.
  19. Anna

    What was your first gaming machine or pc

    My first gamingmachine or PC was a nintendo 8 bit :) Me and my sister did get that together for x-mas when it was kinda new on the market, long time ago now. We still have it and it works even
  20. Anna

    How do I change my main domain?

    Hello, The answer is simply that you can't change your main domain. We removed that option a while back to ensure that there's always one domain that is working for the account.
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