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  1. Dead-i

    using own domain

    That is correct. :) Our nameservers are: ns1.x10hosting.com ns2.x10hosting.com
  2. Dead-i

    not being redirected to cpanel

    I checked Vox's SSL certificate and it looks perfectly normal. The expiry date is fine, and the issuer is AlphaSSL - what exactly is the problem reported with the SSL certificate? A screenshot of the report/warning would be ideal.
  3. Dead-i

    Server Unavailable

    Thanks for reporting this. We're aware of the issue on Absolut and it will be fixed as soon as possible. http://status.x10hosting.com/
  4. Dead-i

    Is there any file quota / limit for number of files ?

    We measure the amount of disk space people use and not the number of files you have. The limit starts at 1GB, but you can request unlimited space later.
  5. Dead-i

    Stuck in infinite loop!

    Hi @drcoylex, Do you have any firewalls, proxies or routers in place that could be blocking port 2083? Many workplaces and schools do this. Thank you,
  6. Dead-i

    Who killed x10 forums?

    Clearly the Manager of Pens and Office Supplies should distribute pens using the much more efficient Amazon drones.
  7. Dead-i

    Help: PhpScheduleIt Software Installer on New Website

    Hi ccmusicx, What exactly do you see when you click the install software button? Have you tried using the cPanel x 3 theme in the top right corner of cPanel? :) Thank you
  8. Dead-i

    Website Broken?

    Thanks to everyone who has contacted Comcast about this :)
  9. Dead-i

    Website Broken?

    Hello, What @essellar said does appear to be the case. Comcast, your Internet Service Provider, has blocked all connections to the server "Vox". Comcast's decisions are out of x10Hosting's control, but hopefully Comcast will resolve this. Thank you,
  10. Dead-i

    Website not working

    Hi @cccc2009 It looks like this was an issue on our end, where your website was pointing to an old server. I've now changed this, but it may take up to 24 hours to take affect due to DNS propagation. If you are still having issues after 24 hours, please let us know. @descalzo Thanks for that :)
  11. Dead-i

    I'm stuck ... settings and passwords and such

    I noticed in your screenshot that your folder name is set to public_html/www. This should just be public_html. :) Thank you,
  12. Dead-i

    Cannot access control panel...

    Hello lotrox10, Please could you ensure that there are no proxies, firewalls or routers in place of your connection that could be blocking port 2083. Many workplaces and schools do this. Thank you
  13. Dead-i

    Please help me to find where I need to go to upload

    Hi Don, Welcome to x10Hosting. To install WordPress, you can either upload the WordPress install files, with the cPanel File Manager or FTP, or, alternatively, you can use the automatic software installers that are available from within your control panel to install WordPress for you. :) Thank you
  14. Dead-i

    cPanel operations have been temporarily suspended to prevent something bad from happening.

    Hi @sylhetx1 The *.x10hosting.com domain was deprecated a long time ago, and replaced with *.x10.mx, *.x10.bz, *.pcriot.com & *.elementfx.com. I looked up your account, and the domain associated with your account is sylhet . x10 . mx. The last post on this topic was from September, and the...
  15. Dead-i

    question regarding type of server

    On free hosting we run the Litespeed web server on Linux. :) Thank you,
  16. Dead-i

    Database Error and Server is running out of disk space

    That doesn't seem to pick up that / is full.
  17. Dead-i

    Database Error and Server is running out of disk space

    I've put up a quick message on the status blog explaining the issue slightly, though sorry I could not provide any more information on the matter. This is one of the problems with free hosting. Free hosting should not be considered a "free trial" of the premium services, due to how incredibly...
  18. Dead-i

    associate domain

    Hi brysonte, Please see our wiki article at http://x10hosting.com/wiki/Domain In short, you need to add the nameservers ns1.x10hosting.com and ns2.x10hosting.com, and then add it in your cPanel as a parked or addon domain. Thank you,
  19. Dead-i

    We are now unsuspending your account... and nothing happens

    Your forum account is properly linked, so you do not need to worry about this. However, in order to avoid inactivity suspensions, you must login to your account control panel, not the forums. This was changed a long time ago. :) What @bdistler said, however, is true - this matter is completely...
  20. Dead-i

    avast advert over cPanel

    Hi mac173, x10Hosting do not and will not offered a notice like that. Logging into both Vox's cPanel and Absolut's cPanel I can see no such notice appearing, suggesting it may be something installed on your computer causing this to happen. Obviously cPanel does not include any malware either...
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