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  1. Dead-i

    viewing tutorials on x10hosting

    Hello emmasres, I think you are referring to the cPanel guides welcome that automatically appear with "Do you need help getting started?" on your first cPanel login. If it doesn't appear and you are using the cPanel x3 theme (not x10 Basic), you can click "Getting Started Wizard" and "Video...
  2. Dead-i

    My Files Were Deleted! I Need Them to Be Recovered Immediately!

    Hello grandbaz, I'm sorry, but as others have said, we cannot get your files back. In other words, once they are gone, they are gone. As hbazer rightly pointed out, on free hosting backups are your responsibility and not x10Hosting's. Certain premium services do offer regular automatic...
  3. Dead-i

    Please [Must read the administration Staff

    Currently on free hosting we have had to place certain restrictions on where people can sign up from due to significantly large amounts of abuse deriving from particular places. Please review our http://x10hosting.com/forums/useful-information/166022-country-restrictions.html for more...
  4. Dead-i

    x10Hosting cPanel not working?

    Could you please verify that there are no firewalls/proxies/routers/etc that could be blocking Port 2083. Thank you :)
  5. Dead-i

    I have a serious question

    Hello bowfin, Great to hear you're having a good experience with x10 :) x10's premium services have several advantages that some users may require for various reasons. Please click here for a comparison between plans. Thank you
  6. Dead-i

    1 account & Multiple hosting

    You can setup multiple domains on your hosting account in order to run multiple websites. Please click here for more information. :) Thank you
  7. Dead-i

    Can not create a free hosting ;-;

    Unfortunately we have had to block registrations from certain countries due to a significant amount of abuse deriving from particular locations. Please review our Country Restrictions for more information: http://x10hosting.com/forums/useful-information/166022-country-restrictions.html Please...
  8. Dead-i

    Domain Does Not Exist ? We have disabled registrations from your country of origin

    Re: Domain Does Not Exist ? We have disabled registrations from your country of origi Unfortunately we have had to block registrations from certain locations due to a significantly large amount of abuse deriving from particular countries. Please review our Country Restrictions...
  9. Dead-i

    Why are we limited to only 2 databases?

    Hello, If you require more MySQL databases, you may want to consider our Prime Membership. Click here for a full plan comparison. Thank you
  10. Dead-i

    Hosting Account Space Upgrade

    Hello Jon, I have performed a quick review on your account and I have noticed you are using over 1GB of space for hosting photo galleries. In our Terms of Service it is stated that photo galleries are limited to a maximum of 1GB space. Since your account is violating the Terms of Service...
  11. Dead-i

    Port

    The port for FTP is 21. For further information about x10's FTP please click here. Thank you
  12. Dead-i

    Problem addind ad-on-domain

    Are you entering just ns1.x10hosting.com and ns2.x10hosting.com? The extra IP address on the end of each nameserver is not necessary. :)
  13. Dead-i

    Malware in Site

    Unfortunately we cannot control what sites Google defines as Malware. If there is no malware on your account, Google's Safe Browsing should reflect that over time, as I believe Google do multiple tests on websites. I'm not entirely sure on this, however. Google's decisions are out of our power...
  14. Dead-i

    Site was disconnected?

    It is likely that your site was suspended (and then terminated) for inactivity. On free hosting, we require that you login to your Account Portal at least once every 31 days. If you do not login at least once within this time, your account will remain suspended for at least 14 days before it is...
  15. Dead-i

    login failed

    Please see the following topic for more information: http://x10hosting.com/forums/useful-information/166022-country-restrictions.html Thank you
  16. Dead-i

    Cpanel doesn't open

    Hello esanchez, Your personal IP address was blocked due to 10 failed FTP logins in just 5 minutes. I've unblocked it now, but are you experiencing difficulty logging in to your FTP? Thank you
  17. Dead-i

    login failed

    Do you already have a hosting account? If so, you can use our Account Portal's I forgot my password! feature to recover your password. If you don't already have an account, you can create one at http://x10hosting.com/register
  18. Dead-i

    FrontPage extensions

    FrontPage Extensions are generally old and outdated, and I personally do not recommend you use FrontPage Extensions to manage your site. FrontPage Extensions reached End Of Life about 7 years ago, and really webmasters should use a more modern, extensive language such as PHP. Anyway, you can...
  19. Dead-i

    how do i change my account to a domianname.com from domain 10hosting

    Please see this wiki article.
  20. Dead-i

    is novius-os alloud

    I had a quick look at Novius' system requirements, and everything looks OK. You would need to ensure, however, that Novius didn't use too much CPU usage as I haven't been able to test this. How many visitors are you expecting? Thank you
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