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Hello Mark, We've increased your disk space to Unmetered, but I couldn't help but notice that most of your space used appears to be used for photos. Please remember that even though your disk space is Unmetered, you will still need to follow this TOS rule: Thank you

Are you able to access your website? If not, your IP may be firewalled - please PM me your IP address.

Hi theriver, Are you able to reset your password at https://x10hosting.com/portal ? Thank you

I actually noticed this too a few times in the last 2 weeks - I thought it was just my browser acting up. I'll let the appropriate staff know. :wink: When logging in are you ticking the "Remember Me" box? Yes, I believe it does :)

It looks like your "sourcecode" folder in public_html is consuming quite a lot of disk space. Take a look here: https://absolut.x10hosting.com:2083/frontend/x10x3/diskusage/index.html At the bottom of the page, it will tell you which specific folders have what file size :)

Could you please PM me your IP address? It is possible you have been firewalled.

It may be due to ISP caching then. This is where your Internet Service Provider (ISP) caches the destination for you to help it load faster. Normally these caches clear within 24 hours.

I think it does - when you have created a new website there is a button for File Manager on each "website".

Your script (or whatever you are using to connect) is attempting to connect using 'username' to the database 'dbname'. You need to change the configuration to the correct username and database name that you created within your cPanel. :) For example, my database username would be something...

Your account has now been upgraded.

Are you definitely filling in this box?: We require everyone to look at a CAPTCHA form (the wavy text) and type in what they think it says in the box below. You need to do this :)

What is your cPanel username ?

Is this fixed? When accessing your cPanel I see the cPanel page fine. :)

Your account will be terminated within a matter of minutes, and you can then create your new account. Thank you for using x10Hosting! :)

I've increased your disk space to 1GB, hopefully this will be enough :) If you require more disk space, you may want to consider removing the Watchdog script as it does appear to be using a considerable amount of disk space, and I'm not entirely sure if we would be able to set your disk space...

Could you please PM me your IP address? :)

Hello, Sorry for the delay. Could you please explain what is in the "watchdog" folder in each of your software installations? Thank you

Can you not use the "Delete Database" button in the MySQL databases section of cPanel?

Could you please PM me your IP address? It is possible our system firewall has blocked it :)

Hello, As part of our inactivity policy, we require that all users on free hosting login to the Account Portal at least once every 30 days. If a user doesn't manage to login within that period, they are suspended and they can unsuspend their account within about 14 days of the suspension. If...