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  1. Dead-i

    please delete my account

    Please reply to this topic with the following information copied exactly. Please ensure that you place an X inside the parantheses, and provide your cPanel username where stated:
  2. Dead-i

    Language Restriction

    The language restriction is in place so that staff can ensure that all websites are following the Terms of Service. I do not believe we have any staff fluent in Chinese, therefore this will not be possible.
  3. Dead-i

    Why?

    Please read the following news topic for information about these limits and how they can be lifted: http://x10hosting.com/forums/news-announcements/172734-disk-space-policy-change.html
  4. Dead-i

    Webpage Sever error

    I can see your website fine. If you still see the server error page, please try clearing your cache and/or flush your DNS.
  5. Dead-i

    Thank You

    Good to hear you are having a pleasant experience at x10Hosting :)
  6. Dead-i

    Help!! I cannot log the cpanel in...

    Please ensure that there are no firewalls, reuters or anything similar that could be blocking Port 2083.
  7. Dead-i

    My Site can't load any more!!!

    Hello, Your website appears to be working fine. If you are still having problems, please clear your cache and/or flush your DNS. For more information on how to do this, please look at the following wiki articles: http://x10hosting.com/wiki/How_to_Clear_Your_Browser_Cache...
  8. Dead-i

    How many days Inactive?

    Sorry, but I believe the information I provided earlier was incorrect. To keep your account in an active state, you must login to the forums at least once every month. Sorry about that!
  9. Dead-i

    How many days Inactive?

    Due to some upgrades to our account portal, we are not monitoring inactivity for now. :wink:
  10. Dead-i

    I can't access my website

    Your server, Stoli, is currently experiencing some technical difficulties causing temporary unavailability to some services. Stoli should be returning soon.
  11. Dead-i

    No Files In My File Manager!!!!

    You're welcome :)
  12. Dead-i

    Suspended..

    As stated in the Terms of Service which you read and agreed to when you signed up, in the event that you are permanently suspended x10Hosting will not provide any backups and you forfeit all rights to the account. Also, if you continue to post abuse, your access to the support system will be...
  13. Dead-i

    Suspended..

    You were suspended for hosting a private runescape server client. This is a zero-tolerance suspension - you will not be unsuspended.
  14. Dead-i

    please help

    Are you logging in at https://lotus.x10hosting.com:2083/ ? If you still can't login there, then please try resetting your password in the account portal.
  15. Dead-i

    Stoli maintenance???

    Are you using the correct FTP details? http://x10hosting.com/wiki/FTP
  16. Dead-i

    421 Home directory not available

    I can see your website fine - if you still do not see it please try clearing your cache and/or flushing your dns
  17. Dead-i

    Upgrade

    Hello, If you look on the x10Premium order form, you can see the different methods of payment. You can pay by Credit Card through DISCOVER, MasterCard, Visa and American Express, or you can pay through PayPal, Moneybookers, Alertpay, or Post
  18. Dead-i

    No Files In My File Manager!!!!

    I can see your website fine - if you still can't see it please try clearing your cache and/or flushing your dns.
  19. Dead-i

    Stoli maintenance???

    I can see your website fine. If you still can't see it, please try clearing your cache and/or flushing your DNS.
  20. Dead-i

    Content not loading

    - All images should have permissions of 644. - Have you tried reuploading the images? - If so, how did you upload them?
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