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  1. Anna

    forums,, can i?

    For premium hosting it should be an option. Illuminated or Prime membership does not have that option, due to them being handled as paid subscriptions to the forum only paypal will be available.
  2. Anna

    I can not connect to boru server

    Yes, I see your IP. However I would not do that if you had replied through the account panel as that would only show the IP of the location of the account panel, hence why I asked for it. We have a few users with the same problem and are working on getting it sorted. It does however appear to...
  3. Anna

    forums,, can i?

    If you get to that size, it is possible premium hosting, or vps could better serve your site in a speedy way. But there's no limits imposed on the size of the database, there is however restrictions regarding how much CPU/RAM and CPU time your account can use, before getting suspended for high...
  4. Anna

    Internal Server Error

    That would be related to file/folder permissions in your case. Files that are directly access in with the browser need to be 644, any higher will give the error, noticed that the files in yoru installation folder all have 777 which is "world writable" and poses a security problem. Also for...
  5. Anna

    site not opening

    Hm.. you should at least get the default gateway of your ISP, on both the IPs. Might be you have a firewall on the computer, or in your router/modem, that stops the tracert. Are you able to get the cPanel login page when going to: http://69.175.121.68:2082
  6. Anna

    site not opening

    Could you please do two tracert tests, and paste both results? One for the IP: 69.175.121.66 and on for the IP: 69.175.121.68 The later does work my end, and is a secondary IP for the server. If you are on windows: start->run; type cmd and click ok to get the comman line interface up. On the...
  7. Anna

    site down / cannot access site (boru)

    Could you please do two more tracert tests, and paste both results? One for the IP: 69.175.121.66 and on for the IP: 69.175.121.68 The later does work my end, and is a secondary IP for the server.
  8. Anna

    Problems with boru

    Could you please do two more tracert tests, and paste both results? One for the IP: 69.175.121.66 and on for the IP: 69.175.121.68 The later does work my end, and is a secondary IP for the server.
  9. Anna

    Not working!

    Could you please do two more tracert tests, and paste both results? One for the IP: 69.175.121.66 and on for the IP: 69.175.121.68 The later does work my end, and is a secondary IP for the server.
  10. Anna

    Problem with FTP

    Could you please do two more tracert tests? One for the IP: 69.175.121.66 and on for the IP: 69.175.121.68 The later does work my end, and is a secondary IP for the server.
  11. Anna

    suspend

    Your account would only be unsuspended if you can provide a valid license number. If you do not have a valid license number that would mean you uploaded an illegally modified, nulled, copy of vBulletin which we have Zero Tolerance for.
  12. Anna

    want to change my main domain

    You'd have to wait for the current to be deleted first, otherwise you'd be breaking the "only one account per individual allowed" part of the TOS
  13. Anna

    Unable to access cPanel

    Are you not able to get to the login page at all, or do you get an error when you try to login?
  14. Anna

    Not working!

    Yes, seeing as you can connect it was expected that the trace didn't work, could you please provide that tracert as asked? We're relaying information to our DC, as this is something that is not in "our" end, but rather in the network somewhere along the route between the DC and some users location.
  15. Anna

    suspended--You are too unfriendly

    Proxy scripts is strictly prohibited on our free hosting, and is clearly outlined in the TOS that you agreed to during signup. When you break the rules, your account gets suspended. In tis case you'd not have been able to get the files back though even if you upgraded, as proxies are not...
  16. Anna

    cPanel Login

    If you go to https://boru.x10hosting.com:2083 and manually type in your username and password, does that work? Have you tried doing a password reset through the account panel?
  17. Anna

    Problem with FTP

    The server is online, it is some sort of network issue, question is where along the way, DC says not their end, my ISP says not their end... Since it does affect other ISPs I suspect that it is not really ISP end, but some node along the path that we all happen to be routed through. I can not...
  18. Anna

    The DNS .??

    Our name servers are ns1.x10hosting.com and ns2.x10hosting.com
  19. Anna

    answer

    Did some googling and found their site. The php requirements are met. We are using Linux. Looks like we have a Zend Optimizer version that match as well (above 3.0.0). You would need to have a valid license though to run it on our hosting. Also seeing as the license might be bound both to IP...
  20. Anna

    ftp using captain ftp

    Once the hosting account is setup there should be no additional delays. Do note that you are only allowed to have ONE free hosting account, so if the other is still active, you'll have to chose which one t use. What error, if any, do you get from your ftp client? And what are you putting as...
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