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  1. Anna

    pls revisit my acc

    Your account was suspended because you uploaded a proxy script which is strictly prohibited by TOS. The suspension is permanent.
  2. Anna

    Escalated thread issue!

    I did set the cname for you...
  3. Anna

    can i have my site in full marathi language?

    If you also provide a full, manual, translation into English, Spanish or French which are the languages currently supported on Free hosting.
  4. Anna

    i can't create a Email Domain Forwarder

    Email domain forwarders should work, unless you are trying to forward everything to an email address like domain.com -> mymail@seconddomain.com, which would fail since setting a default email address is not an option on free hosting.
  5. Anna

    I can not connect to boru server

    We're aware of this, it is affecting some people, including me. All seem to be form various ISPs and countries, so it does look like it would be a node somewhere along the way that fails. I have contacted our DC to have them assist on checking network connectivity.
  6. Anna

    [1045] dbconn: mysql_connect: Access denied for user 'russfilm.x10.bz'@'web1.vital.x1

    Re: [1045] dbconn: mysql_connect: Access denied for user 'russfilm.x10.bz'@'web1.vita user should always be in the form: cpanelusername_chosendbusername same for database: cpanelusername_chosendbname Host should always be localhost. calistoy: for the record, that would be an internal address...
  7. Anna

    Escalated thread issue!

    Believe I answered to that ticket, should be sorted. Do you see it if you login to the account panel at https://x10hosting.com/control ?
  8. Anna

    Makeing the move to premium

    We do sell domains as well, and whois privacy can be turned on for them, without extra cost. If you go for the 2 or 3 year payment plans, you also get a TLD (.com, .net or .org) with your account without extra cost, otherwise they come at $9.95/ year.
  9. Anna

    Account Suspension? Please help.

    Yes, as long as the content does not violate the premium hosting TOS that would be possible.
  10. Anna

    Please unsuspend our account.

    So you were aware about the language rule, and yet decided to break it? Only place we allow other languages then English, Spanish or French is on Premium Hosting. Should you chose to upgrade we can move the account, since it would not break the TOS for premium. On free hosting it does violate...
  11. Anna

    Domain Help

    That is actually rather common, and normal, when a domain has recently been changed. I get an empty "Index of /" directory listing, if you still get the default page please try clearing browser cache.
  12. Anna

    can I access mysql remotely?

    On a VPS, yes. All you'd have to do is make sure the firewall accepts incoming connections on the mysql port. And add the IP you will be connecting from in the remote hosts table in cPanel. Ps. thread moved to VPS talk as this does not concern our free shared hosting.
  13. Anna

    Suspension

    Under a permanent suspension you will not be given access to your account for any reason, nor will we provide you with backups of your content.
  14. Anna

    New user getting Forbidden

    I am very sorry for the delay. Your account will be migrated and upgraded within 30 minutes from now. Once done you'll see a ticket opened in your account panel.
  15. Anna

    Phpbb mysql chatbox - Suspension?

    You would have to request your current account to be migrated over, which you'd do by submitting a ticket in the clients area, until it is migrated it will still be on the Free server where it does violate TOS.
  16. Anna

    fsockopen()

    What port are you trying to connect on? For free hosting only the most common ports are open, and we do not open others by request from users.
  17. Anna

    delete the account

    Since your account is currently permanently suspended it will get deleted in due time automatically. We do not expedite the deletion in such cases.
  18. Anna

    Server boru down ????

    You could try this secondary IP for access: http://69.175.121.68:2082 (ssl will give an error since the certificate isn't set for the IP).
  19. Anna

    Server boru down ????

    The account panel is located on a different server, if I'm not mistaken the same one as these forums are. Through out the day I have been able to get to the other servers without any issues, it is ONLY Boru I hit a dead end with, and that as early as the default gateway at my ISP. Boru it self...
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