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The cause seem to be within the file turn.php (SCRIPT_URI=http://webwars.exofire.net/turn.php) From what I can tell it is CPU time, allowed is 240 seconds of CPU time per hour Your account didn't pass this by much though, it is possible it was caused by slowness on the server leading to longer...

A) No, images uploaded as avatar, attachement, signature or similar does not count as file/image sharing. With that we refer to using the account for sharing files/images only without them having relevance to a proper site, or a site completely dedicated to doing just that. B) The worst that...

The hosting account has been set for termination and should be fully removed within 48 hours.

if you buy premium for at least two years (all paid on registration) you get a free .com with the package.

The account does indeed exist on the actual server, but seem to have lost its link to your account panel (account ID). I'll escalate this one, it needs some special treatment.

Should show up in cPanel again. There was a small issue with the connection between the cPanel and mysql server.

Yes, we are aware. Information can be found here: http://x10hosting.com/forums/news-announcements/144990-starka-cpanel.html

Hello, Starka is having some troubles, mainly been affecting the ability to login to cPanel, but since there's currently maintenance going on to sort that I'd guess that could affect the site in that way. I do not have an eta, but last update showed nearly halfway through (first disk almost...

We are aware, as announced here: http://x10hosting.com/forums/news-announcements/144990-starka-cpanel.html

Yeah, that's what I've been seeing reports of. Probably gonna take a bit to resolve, I currently have some difficulties connecting to it through the backend as well.

Since your account is currently permanently suspended, it'll be removed automatically. We do not expedite deletion in this case. Prime is an addon to a free account, and as long as the old one hasn't been deleted (will take a minimum of 14 days) you'd be violating TOS by signing up for a new...

Seem Starka currently have problems with loading cPanel, we'll update you when we know more. For now it seem to at least serve pages alright, but from what reports says FTP could also be affected by the problems. UPDATE: There's a tech from our DC looking at Starka right now. Can not give an...

You can login directly to the webmail using voorbeeldjes.x10.mx:2095 (or stoli.x10hosting.com:2095), you'd only get access to the webmail on that and not the full cPanel interface.

The best way would be submitting the ticket through the premium ticket interface: https://clients.x10hosting.com/submitticket.php?step=2&deptid=5 (I did a quick check on that username but no hit, which means the account probably isn't processed yet). You need to include the free hosting...

Sadly no. We do not at this time have any available backups for free hosting. Though since your database should still be intact, all you need to do is re-upload the wordpress files and set the config to match the already installed database. Unfortunately anything you uploaded, such as images...

We have a strict Zero Tolerance for proxies, this means the account is now permanently suspended, all access revoked. Proxies are clearly outlined as prohibited in the TOS.

Upon further investigation, it appears your account may be compromised. The mailsending file came from a different IP, but was uploaded through ftp using your username, which means they managed to find out your password. I have unsuspended your account and removed the file in question. You will...

Something in your account tried to send 500 emails within an hour, past 100 they got blocked though.

Since Spanish support has been reinstated, I'll close this thread.

1. Yes. We recommend setting the name servers to ns1.x10hosting.com and ns2.x10hosting.com. A record does work as well. 2. Yes you can. For a production site where you depend on stability and the site being available at all times I'd recommend premium though. 3. No, we do not have any plans to...