Search results

Your account is currently suspended for a TOS violation. This means the account will be terminated automatically, no sooner then 14 days after the suspension was placed. We do not expedite the termination of such a account.

When you requested the unsuspension it appears that the unsuspension script failed to fully execute for your account, which left the redirect to the suspended page behind. One possible cause is that the password for your account was stored a bit oddly, best way to sort that would be setting a...

The only options to be able to sell hosting service through us is having a VPS which you sell service from, or having a reseller account. For the first one you need to at least have some linux knowledge, VPS's come unmanaged. You can pay extra to have basic management and/or cPanel though...

Should be sorted now

The problem lies within your site linking to https:// instead of http:// There's no ssl certificate for your domain, which most likely is why that fails. The solution would be a bit tricky since you can't login to the admin panel of wordpress, you would likely need to go into phpMyAdmin and...

Works fine for me, showing a joomla page, which seem to be a work in progress. Try clearing your browser cache and possibly you could also need to flush the dns cache.

Seem you managed to get your account unsuspended. We're aware that upgrading wordpress using the automated upgrade does trigger the HRU suspension. Starting January 1st the usage limits will be changed, which should solve that.

Should be sorted now.

You need to request termination for each other account by submitting a ticket through their respective account panel.

The current account will remain suspended until terminated, which will be in no less then 14 days from now. Granted you are not located in one of the countries that recently has been blocked due to being overrepresented among abusive users you would after that be able to sign up for a new account.

We do not allow torrents period. This type of suspension would be permanent, as we have Zero Tolerance for violations of TOS. The account will eventually be terminated. You will not get any access for any reason to your account.

are you using a username in the form name@domain.co.cc ? If so that would be an ftp account you created in cPanel which only have access to one specific directory located INSIDE the public_html directory Try using the exact same username and pass as you use for logging into cPanel.

As informed the last time you were suspended for the same thing, it would be permanent if it happened again as that would indicate you did not take necessary steps to secure your account and keep your password private. This time the suspension is therefor permanent, all access permanently revoked.

When you filled out that signup form (http://x10hosting.com/free-hosting-signup), what hosting user name did you sign up for? If you didn't fill out that form, all you have is a forum account.

are you connecting with your cPanel username, or with an account you have setup in cPanel? If the later that would likely open up the folder you appointed to that ftp user, most likely the folder for an addon domain.

What is/was the username for your cPanel? If the account had been suspended for long enough to be terminated, paying the fee would have no affect, nor would that automatically unsuspend the account a request would still have been needed through the account panel.

What username did you sign up for?

Would seem like a timing issue, everything looks to be set right server side.

We have Zero Tolerance for nulled scripts, which is also a violation of US copyright laws. The suspension is permanent meaning all access is now revoked.

Please try clearing browser cache, appears to be working for me