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  1. Anna

    Wordpress access

    We are not able to provide any support on how to retrieve your wordpress login details as wordpress is a third party script. But there should be a form for retrieving that on the login page for its administration.
  2. Anna

    Can't login to FTP/ C-Panel

    Hello, Seem the unsuspension indeed failed, to the extent that the server still believed it to be suspended. We clear out old suspended accounts periodically, after the account have been listed as suspended for more then 14 days. The check is made in such way that two things has to match, it...
  3. Anna

    msql datta base help!

    it is part of cPanel and I'm not sure it can't be removed. It is also needed as we have the mysql server, and web front servers, separate from the cPanel server.
  4. Anna

    MySQL Error

    Should be sorted now.
  5. Anna

    delete domain

    I have added the domain for you, pointing at the folder /public_html/andreic.eu For password to the ftp account that was automatically created, see PM.
  6. Anna

    Suspension?

    Are you saying you could without problem view your site a few days ago? And does the hosting account you are referencing to have the user name is pics33 (which is the one listed for this forum account)? The way the terminations are done it should be verifying the suspension by checking if the...
  7. Anna

    Please help me Delete my account, because my domain can't use!

    Your account is permanently suspended for uploading a nulled vBulletin forum script. If you in fact do have a license, please provide the details (through PM) for checking.
  8. Anna

    account unsupensio

    We have zero tolerance for proxy scripts, and they are clearly mentioned on the TOS as being prohibited. Your account will remain suspended until terminated.
  9. Anna

    delete domain

    Could you please try again now? If it still fails, please reply with the full error message you get.
  10. Anna

    problem in changing domain name

    That would likely be because your account is permanently suspended. You will not be able to perform any changes to an account that is suspended, nor will you for any reason be given access back to your account.
  11. Anna

    suspended?

    Your account should now be working properly, looked like the server only got it halfway unsuspended.
  12. Anna

    Curl and other stuff

    We have automatic bans as well, but it has proven to not be enough in the process of fighting abuse, which is why we took this decision. For rapidleech type scripts adding known sites to firewall block could work, but the majority of abuse has been coming from users uploading various types of...
  13. Anna

    Wordpress Help

    Wordpress will work just fine on free hosting. Note though that some plugins can cause high resource usage suspensions, especially those related to cache.
  14. Anna

    Please delete a domain for me

    Your account is permanently suspended for a violation of TOS. We will not remove any domains from that account. Eventually the account it self will be deleted, at which point the domains are released. This will happen at the earliest 14 days after the suspension was placed.
  15. Anna

    FTP access error "530 Login authentication failed"

    Your account is not suspended and show no history of having any previous inactivity suspensions either. Could you please try resetting the password in account panel? Also note that the username for ftp (and cPanel) is not the same as you use here at the forums.
  16. Anna

    Domain!

    Should now be working correctly. If you still get redirected as described in your post, please try clearing your browser cache.
  17. Anna

    Admin php not loading ???

    Should now be working correctly.
  18. Anna

    Please delete

    Account has been marked for termination and will be fully removed within 48 hours. Note that the forum account will remain active.
  19. Anna

    Account Suspended

    If it was suspended in June, and you're only first now coming here to sort it out, the account would likely have been terminated by now, accounts that remain in a suspended state for longer then 14 days are removed periodically. I see there's no hosting account attached to your forum account at...
  20. Anna

    Cannot post in certain forums

    Should be sorted now, can you please test and confirm?
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